Trading standards for consumers

Trading standards help and customer rights advice for consumers.

All pages in this section

Become a Consumer Champion

Join the fight and become a Consumer Champion; learn how to apply to become a Consumer Champion in Suffolk; what is expected from Consumer Champions.

What is the Suffolk Trader Scheme?

How to check a tradesman in Suffolk using the Suffolk Trader Scheme that includes Checkatrade; and how to join if you are a tradesman.

Consumer advice and rights

How to avoid spam and cold calling and about product recalls and check what your consumer rights are when you buy goods and services.

Suffolk Trading Standards on social media

Find out what Suffolk Trading Standards are up to day-to-day through their social media accounts.

Our service plan, enforcement policies and list of enforced legislation

Read Suffolk Trading Standards' current service plan, enforcement policies and enforced legislation list, and find out how to give feedback about our service.

Join the Fight Conference 2016

Details of Trading Standards 'Join the Fight' Conference 2016 at Trinity Park, Ipswich

New measures to protect poultry against Avian 'bird' Flu

About a declared Prevention Zone introducing enhanced biosecurity requirements for poultry and captive birds, helping protect them from a strain of avian flu.