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Suffolk Professional Portal

A portal for care professionals to complete and submit forms delegated by us in relation to a client.

How does the professional portal work?

Once a form has been sent (delegated) to you, you will receive an email notification from with a link to the portal.

After this link has been selected you will be asked to either:

  • create a new portal account
  • log in to an existing portal account

When you have created an account and successfully logged in, you will be able to:

  • see your task list
  • access all delegated forms

Everything on the portal is stored securely in-line with our organisational privacy notices.

Please note: You will not need to create a new portal account until you receive the notification email.

Contact us

Find out how to contact Customer First quickly and securely using live chat.

You can also find options to help yourself online, and phone us if needed.