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Terms and conditions for ceremony bookings

Find out about the terms and conditions that apply to ceremony bookings.

Your ceremony booking is accepted on the following conditions:

  • That no legal impediment to the marriage or civil partnership exists and all legal preliminaries are completed within the statutory time limits.
  • That any foreign divorce/dissolution papers are accepted by the Registrar General, where applicable.
  • That Home Office permission is granted, where applicable. Couples whose paperwork is subject to approval from the Registrar General are advised not to make firm arrangements for their ceremony until that approval is given.
  • A reservation fee is payable at the time of booking. This fee is non-refundable. It is not an extra charge, but forms part of the final fee charged for attendance at your ceremony.
  • Fees are subject to change each year. You will be informed of any likely increase to fees when you book.
  • Unless you are holding your ceremony in one of our designated ceremony rooms, it is your responsibility to book your chosen venue for the date and time of your ceremony.

Our designated ceremony rooms are:

  • The Abbeygate Room at Bury St Edmunds
  • The John Milton Room at Stowmarket
  • The Pickwick Room at Ipswich Town Hall
  • 26A Quayside at Woodbridge
  • The Riverside Room at Lowestoft, and
  • Standard offices for the ‘You Plus Two’ ceremonies.

If you are holding your ceremony in any other location, you will need to book this separately.

Celebration, Commitment and Renewal of Vows ceremonies do not confer any legal status or rights. 

General Terms and Conditions

  • Approval of a Venue Licence is granted only in connection with the provision of ceremonies.
  • Suffolk Registration Service cannot accept liability for the failure or neglect, on behalf of the venue, in relation to any agreement between you and the venue for the use of provision of any services and/or facilities.
  • Suffolk Registration Service provides a secular ceremony which cannot include religious content. This includes any hymn, carol or song that contains religious messages or references.
  • The inclusion of any animals in your ceremony MUST be discussed at the time of booking. This applies to animals attending at the request of the couple or their guests. The inclusion of animals is subject to a risk assessment and subject to an additional charge of £40.00 per animal. This must be paid at the time of the booking with the deposit and is a non-refundable payment. Each animal in attendance must be deducted from the number of guests allowed within the venue room.
  • We are unable to allow animals (other than assistance pets) into Suffolk County Council ceremony rooms.
  • Any reference to “working days” does not include Saturdays, Sundays or Bank or Public holidays in England
  • In the circumstance of a “Force Majeure Event” Suffolk Registration Service will endeavour to perform your ceremony on your chosen day, but will not accept any liability for the delay or cancellation of a ceremony due to reasons beyond their control. We strongly recommend that you take out ceremony insurance to cover losses or expenses incurred in the case of events outside of your or our control.
  • “Force Majeure Event” means war, civil war, armed conflict, terrorist attack, governmental action, fire, flood, severe weather conditions, pandemic or epidemic or any other act or matter, which notwithstanding the reasonable diligence and foresight of the Suffolk Registration Service and its partner providers, is beyond their reasonable control
  • Marriage regulations require ceremonies to be carried out in a seemly and dignified way. To enable this, there is an expectation that couples and their guests will conduct themselves in an appropriate manner before and during the ceremony. Our staff are committed to offer a professional service, but we will not tolerate any physical or verbal aggression, including the effects of alcohol or drugs. We reserve the right not to carry out your ceremony in the circumstances.