What is the Portal?
The Adult Care Portal is a secure space where you, can complete and submit social care forms, get in touch with the people who work with you, and see and manage relevant parts of your social care record. This means you have more control over your care, and can access information related to your record in one central place whenever you want.
You will need to register for a basic portal account in order to submit forms on the portal. Once you have a basic account, you can then choose to request access to a verified portal account.
It’s easy and faster than a phone call to register for a basic portal account. Once logged in, all information is stored securely in-line with our organisational privacy notices.
What's in the Portal?
What is a verified portal account?
Adult Care Portal walk through video guides
Registering for the portal
Logging into the portal
If the walk through guides do not answer your question, please call Customer First on 0845 607 0304.