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Comment, compliment or complaint form

Make a comment, compliment or complaint quickly and easily online about county council services in Suffolk and how to contact Customer Rights.

Call 03456 066 067:

  • if you experience a problem using this online form
  • to ask for this information in another language, format (such as Braille), audio or large print. You can also change the language in your web browser (e.g. Chrome, Internet Explorer) to your preferred language

Call Customer First on 0808 800 4005 if you've concerned that a child or vulnerable adult is at risk of harm, abuse or neglect.

Make a comment, compliment or complaint form

Data Protection statement

Suffolk County Council is committed to protecting your privacy and will treat your personal data in line with the General Data Protection Regulation (GDPR) and subsequent, revised UK data protection law.

Additional documents

If you have further information that you would like to share with us, please email customerrights@suffolk.gov.uk with your name, contact details and the comment, compliment or complaint that it’s related to.

It is important that our Complaints Procedure is fair and easy to use for all sections of the community. So that we can tell if this is the case, we would be grateful if you could give us some information about yourself.

The information you give here will not affect the way your complaint is dealt with.

If you don’t wish to complete this section, go directly to the 'Spam Protection' question at the end.

Spam Protection

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