New Arrivals to Suffolk from Abroad

New to Suffolk from Abroad? The information here will help you find services that you may need.

If you have come to live in Suffolk from abroad there is a wide range of information available to you.

There is information on the National Migrant Workers Information Portal This website aims to act as a single gateway to information, advice and guidance for anyone moving to live or work in the UK. If you are a migrant worker you can get help or advice about the national minimum wage by contacting the Pay and Work Rights Helpline on: 0800 917 2368, or visit the National Minimum Wage website at:

Information and advice is available at the migrant drop-in sessions on Saturdays at Brandon and Newmarket libraries and in Ipswich at The Old Crown Court, Civic Drive, Ipswich. Multi-lingual staff offer support on topics including employment, training, housing, benefits, access to health and other services at this lottery funded project.

There is also help and support available from other organisations in the county, including:

Ipswich and Suffolk Council for Racial Equality (ISCRE)
46A St Matthew's Street
01473 408111

CSV Media
The Old Crown Court
Civic Drive
01473 418 014
The aim of the CSV Media Clubhouse is to help all individuals who want to further their personal development and thus future employability.

Suffolk Inter Faith Resource (SIFRE)
The Inter Faith Centre
The West Building
University Campus Suffolk
Neptune Quay
01379 678615
SIFRE was established in 1994 by a group of people representing the faiths and cultures of the residents of Ipswich and Suffolk. Their intent is to promote understanding between people of different faiths and to provide a means by which those who wish to increase their understanding of the different faiths have easy and ready access to that possibility.

Citizen's Advice Bureau (CAB)
19 Tower Street
01473 219777
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Above are the details of the Ipswich CAB, but there are also CAB offices around the county, find your nearest one using this link:

Suffolk Refugee Support
38 St Matthews Street
01473 400785
SRS provide advice and support to refugees and asylum seekers living in Suffolk. They are a charity based in Ipswich but help refugees and asylum seekers all over Suffolk. There are drop in sessions in Ipswich on Mondays, Tuesdays and Fridays. More information about their services here:

Health Outreach
70-74 St Helens Street
01473 341763
The Health Outreach team offer a drop-in service to help those who have not been able to access mainstream health services. More information about their services here: Health outreach services