The improvements to Princes St and Queens St are designed to make this area of the town centre better for pedestrians and cyclists, and reduce the amount of traffic.
The new paving matches the style of the streets on the Waterfront and around the Willis Building to help create a flow from these areas into town. Phases 1 and 2 of the works along Princes Street and at Giles Circus are now complete.
Queens St will be closed from 4 January 2017, for 16 weeks
The work includes:
- extending the pedestrianised area along Queens Street
- improving cycle access by providing contra-flow cycle lanes along Princes Street, Queens Street and St Nicholas Street
- improving the look and feel of the areas with new paving
Traffic movements will be reduced by:
- removing on-street parking allocation on Princes Street and Queens Street
- limiting access into Queens Street to deliveries and permit holders only
On completion of the works, the new direction of traffic flow will apply.
Dates and timescales
|Tuesday 31 May 2016 to Summer 2017|
Princes Street, Giles Circus, Queens Street, St Coytes Gardens, St Nicholas Street
Monday to Friday
Day time - 7am to 5pm
Night time - 5pm to 2.30am
The date of these works may be subject to change due to uncontrollable factors, such as periods of bad weather, or the need to undertake some work at weekends to minimise significant working week traffic disruption and delay.
Further information and updates about these works
Read about each phase and the diversions that are in place; plus advice about gaining access to properties and businesses in the roadworks area.
Princes Street and Coytes Gardens
- will be block paved and the footways reconstructed
- existing cycle stands and motorcycle parking will be locally relocated and a loading bay created
- will be signed one-way southbound with a northbound contra-flow cycle lane
- Access: deliveries by HGVs via Buttermarket; deliveries by other vehicles via Elm Street / Kings Street.
- existing paved road will be reconstructed and signed one-way northbound
- Access: for deliveries and access to private parking will be from either Friars Street or Princes Street.
Approximately eight weeks.
Road closures will have signed diversions.
We'll be remodelling the kerbing and granite sett carriageway to allow delivery vehicles to exit via Princes Street.
Approximately six weeks.
Phase 3 and 4
- Pedestrianisation of Queens St
- Traffic signals will be removed at the junction of Queens St/ Friars St
- Installing a zebra crossing and raised table to reduce traffic speed
Approximately sixteen weeks
Queen Street updates and planned night works - 9 February to 21 March
Update: 15 March 2017
As detailed in the update dated 8 March 2017, prior to the completion of the footway along the area outside Bowman’s and the Estate Agents on the adjacent side, Suffolk Highways would be working with the utility service provider to undertake street lighting disconnections.
Unfortunately as the work progressed this week, further electrical cables were located and it was not possible to safely remove the lighting columns as planned. This resulted in the overnight this week being suspended. To enable the extended electrical works to be completed, the two nights working has been rescheduled for Monday 20th and Tuesday 21st March 2017, between 5pm and 2.30am.
The current programme of work along Queen Street continues to remain unchanged and we will continue to keep you updated here.
We would like to thank you again for your patience and apologise that the footways were not completed as expected.
Update: 8 March 2017
Suffolk Highways have continued to work overnight and throughout the day along Queen Street, Ipswich to complete the new footway.
We have laid the new slabs on the east side of Queen Street from Giles Circus to the junction with St Nicholas Street. The footway on the adjacent side is currently ongoing and is due to be complete by the end of Friday 10th March. The area outside Bowman’s and the area outside of the Estate Agents on the adjacent side will be left unslabbed over the weekend. This is due to the need for the utility service provider to attend to disconnect street lighting columns here.
It will be necessary to continue work for a further two nights to complete the paving in these locations. We currently plan to do this on Monday 13th and Tuesday 14th March 2017 between 5pm and 2.30am. However this is dependent on agreeing a date for the street lighting column to be disconnected.
To allow a safe working area at the junction with Friars Street, temporary traffic signals will be in place from Monday 13th March, for 5 days. These will be in operation 24 hours a day. For the duration of the temporary traffic signals being in operation, buses will drop off and pick up outside the Buttermarket. We will put out appropriate signing to reflect this.
The current programme of work along Queen Street remains unchanged and is scheduled to be complete mid-April.
We would like to thank you for your patience for the duration of the night works and apologise for any disruption that this has caused.
Update: 17 February 2017
The footway paving is almost complete along one side of Queen Street, Ipswich. The overnight works have now been suspended and will recommence on 27 February 2017.
As the works have progressed, the overnight excavation works have not taken as long as expected, this has allowed time within the programme to complete the slabbing works before any further over night excavation is required.
Update: 6 February 2017
Since we resumed work on Queen Street in the New Year we have been making good progress and works are on schedule. Shortly we will be starting work to repave the footpaths.
To reduce disruption and ensure public safety, we will be carrying out some of this work outside of normal business hours.
Advance notice of night working on Queen Street, Ipswich - Thursday 9 February 2017 - Thursday 9 March 2017 (Monday to Friday)
From Thursday 9 February, staff on site will be working in two shifts:
Night Shift: 5pm to 2.30am – Digging up existing footpaths and laying foundations for new paving slabs.
Day Shift: 7.30am to 5pm –Laying new paving slabs.
Access will be available to all properties and businesses during business hours, using temporary ramps where necessary.
Information for residents and businesses
- Access for all emergency services will be available at all times to all properties.
- Noise: We use vehicles, machinery and equipment that will create noise but we try to keep the noise down as much as possible. We plan to complete any noisy cutting or breaking work before 10pm.
- Pedestrian access to properties and businesses in the area will be available throughout the work.
Staff on site will be able to answer any questions and help you safely get in or out of the area. However, outside of business hours, access to your property may be temporarily unavailable for periods of 15-20 minutes. For example, if we are digging up the footpath directly outside your property or laying a new surface.
- Businesses: We understand that businesses need to know that their customers can still visit. “Businesses open as usual” signs will continue to be in place on site throughout the works.
Update: 20 January 2017
We are planning to decommission the permanent traffic signals at the Queen Street/ Friars Street junction, Ipswich.
Pedestrian crossing preparatory works - 25 January 2017, for 10 days
On Wednesday 25 January 2017, the permanent traffic signals at the Queen St and Friars St junction will be decommissioned (disconnected and the signal heads removed). The works will also include kerbing improvements at this junction.
Pedestrian and traffic management
To allow the signal and kerbing works to be completed, temporary traffic signals will be in operation for 10 days (including the weekend).
There will be two temporary lighted pedestrian crossings put in place until the permanent zebra crossings are installed. The completion date for the new crossing construction is to be confirmed.
Current works: Commenced January 2017
Phase 3: Queens St
Planned start date: From 4 January 2017 (weather permitting)
Duration: Approximately 16 weeks
Phase 3 will see the pedestrianisation of Queen St. A loading bay will replace the existing pay and display parking. Following completion of the works, only delivery vehicles and permit holders will be allowed to access Queen St from Friars St.
Towards the beginning of Phase 3, the traffic signals at the crossroads of Queen St, Friars St, St Nicholas St and Falcon St will be removed. This will be replaced with a zebra crossing on the Friars St side of the junction, which will also have a raised table to reduce traffic speed.
For the duration of Phase 3, Queen St will be closed from Butter Market to Friars St and parking in Queen St will be suspended. Temporary traffic signals will also be in place at the junction of Queen St/ Friars St to remove the permanent signals and install the zebra crossing and raised table.
Diversion – Princes Street, Franciscan Way, Grey Friars Road, Star Lane, Fore Street, Orwell Place, Tacket Street, Upper Brook Street and Butter Market.
Future works: To be confirmed
St Nicholas St/ Friars St and Coytes Gardens
Planned start date: April/ May 2017
Duration: Approximately 8 weeks
Phase 4 will include the installation of a contraflow cycle lane on St Nicholas St, moving the loading bays from the west to the east side of the road and widening the road between numbers 13 to 23.
The remaining paving works in Coytes Gardens is to be confirmed. This work was originally planned to be completed in an earlier phase, but working around shallow utility cables has meant that our team has had to carefully hand dig the road surface to avoid damaging the cables, which has meant this has taken longer than expected.
Full details of Phase 4 are being finalised and will be available in a future update.
Completed works - November 2016
Phase 1: Princes Street
Work along Princes St has been completed and the road has reopened to traffic travelling from King St (Corn Exchange) /Giles Circus towards Museum Street. The block paving has been completed, as well as the cycle lane and loading/ motorcycle parking bays.
The diversion route has been removed and access to Queen St is via Elm St and Kings St. Traffic exiting Buttermarket will be via Queen St. The one-way system along Princes St has been permanently reverted and now runs from Giles Circus towards Museum Street with a contraflow cycle lane.
Phase 2: Giles Circus
The kerbs at Giles Circus have been altered to enable delivery traffic from Buttermarket to exit via Princes St. To change the one-way flow, the kerbs have been modified to make the road and the pavement the same level. Two of the five trees have been relocated and replaced as part of this phase.
Residents and businesses
Access to properties and businesses
Access within the roadworks site will be available to pedestrians; this may be subject to ongoing operations at times. Staff on site will be able to answer any questions and help you safely get in or out of the roadworks site.
However, access to your property may be temporarily unavailable for about 15-20 minutes, for example, if we are digging up the road or footpath outside your property or laying a new surface.
Access for emergency services will be available at all times.
We understand that businesses need to know that customers can still visit, so where appropriate, we will display signs saying "Business open as usual".
Before the start time of the works, all parked vehicles must be removed from the road. Vehicle parking will not be allowed until the works are completed.
We use vehicles, heavy machinery and equipment that will create noise but we try to keep the noise down as much as possible.
They've been notified of these works, including local bus operators and the District Council for bin collections.
If you have any questions during the works, please speak to staff on site. Alternatively, you can contact us via:
- email: email@example.com
- web chat by selecting 'chat with us' in the right hand corner
- phone: 0345 606 6171
We would also be grateful for feedback on how the works were carried out and what you think of the result to help us improve our service.
Give your thoughts by completing our online feedback form.
Suffolk County Council
Roads and transport
- How we manage highway maintenance
- Salting, gritting and clearing snow
- Roads, pavements and verges
- Flooding and drainage
- Street lighting, traffic signals and pedestrian crossings
- Road adoption
- Traffic management and road safety
- Lorry management
- Public transport
- Transport planning
- Public rights of way
- Roadworks in Suffolk
- Closure of Westley Rail Bridge, Bury St Edmunds
- Improvements to Ipswich Railway Station Forecourt
- Princes Street and Queens Street roadworks
- Nacton Road, Ipswich roadworks
- Trunk roads maintained by Highways England
- Apply for a temporary road closure
- Apply to close a road for an event
- Pay a streetworks fixed penalty notice
- Travel Ipswich