Contact Suffolk Record Office

Where we are and how to get in touch

The Suffolk Record Office has three branches:

  • Bury St Edmunds
  • Ipswich
  • Lowestoft

Use our "find your nearest" map to find the closest record office to you.

Whichever branch you visit you will find trained and knowledgeable staff on hand to advise both beginners and experts on using the records, so please ask them for assistance.  Anyone can view the archives in the Record Office.  We have some of the more popular records, like the parish registers and newspapers on microfilm or microfiche to make it easier for you to view them and to reduce wear and tear on the originals.  Many of the materials you will be looking at are originals, old or unique so we will ask you take care when you look at them.  We will tell you more about this when you visit.  Look at our FAQs page for information that may be useful when planning your visit.  

You can also attend one of our workshops on family or property history or come along to one of our 5 or 10 week courses.  Details of all of these can be found on our events pages.

We also offer groups a chance to come and look behind the scenes at the Record Office.  If your club or society is interested in a visit please contact the relevant branch for details of costs and available dates.  

Change to opening hours, from 1 October 2014

Current opening hours

From 1st October Suffolk Record Office opening hours will be:

 

Day Opening Times
Monday 9.30am-4.30pm
Tuesday 9.30am-4.30pm
Wednesday CLOSED
Thursday 9.30am-4.30pm
Friday 9.30am-4.30pm
Saturday 9.30am-4.30pm
Sunday CLOSED

There will be no productions between 1pm-2pm.  A full service, including archive productions, will be in operation on Saturdays.

Original documents cannot be produced from the strongrooms between 12.45 and 2pm but the searchrooms will remain open, with full access to the microform sources and local studies materials held in the searchrooms.  Researchers will be able to continue to use original documents already produced. Orders for original documents must be received by 12.45 to allow the searchroom assistants time to produce the documents before 1pm.  

To pre-order documents, contact the relevant branch by 2pm on the preceding day. You may pre-order up to 4 documents per person. Ordered documents will then be available from 9.30am onwards on the following day. 

Emails and telephone enquiries will not be answered on Wednesdays as staff will be working on improving catalogue information and digitising material prior to the development of a new website in 2015 which will improve access to online information and archival content. Further details about the background to these changes can be found on the website:

http://www.suffolk.gov.uk/libraries-and-culture/culture-and-heritage/the-future-of-suffolk-s-heritage-services/

If you have any queries please contact the Searchroom Services Manager at Judith.Stephenson@suffolk.gov.uk

 Current opening hours until 30 September 2014

Day Bury St Edmunds Ipswich Lowestoft
Monday 9.00am-5.00pm 9.00am-5.00pm 9.00am-5.30pm
Tuesday 9.00am-5.00pm 9.00am-5.00pm 9.00am-7.00pm
Wednesday 9.00am-5.00pm 9.00am-5.00pm 9.00am-5.30pm
Thursday 9.00am-5.00pm 9.00am-5.00pm 9.00am-5.30pm
Friday 9.00am-5.00pm 9.00am-5.00pm 9.00am-5.30pm
Saturday 9.00am-5.00pm 9.00am-5.00pm 9.00am-5.00pm
Sunday CLOSED CLOSED 10.00am-4.00pm

Original documents cannot be produced from the strongrooms between 12.45 and 2pm on Mondays to Fridays, but the searchrooms will remain open, with full access to the microform sources and local studies materials held in the searchrooms.  Researchers will be able to continue to use original documents already produced. Orders for original documents must be received by 12.45 to allow the searchroom assistants time to produce the documents before 1pm. Documents will not be produced after 5pm on Tuesday although researchers can continue to use material already produced.

We operate a system of pre-ordering original documents for use on Saturdays. To pre-order a document, contact the relevant branch by 2pm on the Friday. You may pre-order up to 12 documents per person. Ordered documents will then be available from 9.00am onwards on the following day (Saturday).We do not produce original documents on Sundays but the searchroom is open with full access to microform sources and local studies material held in the searchroom.

What is in the section

Bury Record Office

Information for the Bury Record Office

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Ipswich Record Office

Information for the Ipswich Record Office

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Lowestoft Record Office

Information for the Lowestoft Record Office

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