Read our updates in response to the coronavirus (COVID-19) pandemic.
Getting help in a crisis
If you have a social care emergency and need urgent assistance please call Customer First on 0800 917 1109.
Outside of normal working hours this number will divert to the Emergency Duty Service. They can deal with anything that can't wait until the next working day.
For non-urgent social care enquiries find out how to contact adult social care for support.
If you’re concerned about someone's health in general, contact a healthcare professional such as your GP, NHS 111 or for emergency situations 999.