Does your business or organisation have a plan to recover from a major incident? What would you do if an incident occurred that prevented you from trading as normal? An unforeseen event can happen at any time.
Types of incidents include:
- computer failure or loss of data
- failure of critical suppliers
- loss of key personnel
- loss of premises due to fire or flood
- loss of telecommunications, power, water or gas
Types of outcomes as a consequence of a damaging incident:
- higher insurance premiums
- loss of income
- loss of customers
- loss of reputation
- staff or recruitment problems
- complete failure of business
Creating a business continuity plan
A disaster recovery plan or business continuity plan is essential to protect a business or voluntary organisation.
A plan can:
- help to manage the impact of an incident and promote a quicker recovery
- set out clear actions, roles and responsibilities to give staff confidence in a crisis
- enhance your reputation with customers and suppliers, as many will only do business with an organisation that shows business continuity
For help with creating a plan, contact the Business Continuity Manager on 01473 260439, available Monday to Friday, 8:30am to 4:30pm or email emergency.planning@suffolk.gov.uk.
Further guidance
Find advice, templates and case studies about business continuity on the Suffolk Resilience website.