- improve road safety where accidents have occurred;
- manage traffic flows where congestion occurs; or
- provide safe crossing facilities for pedestrians and cyclists
There are a variety of traffic signals:
- signal controls at junctions - these are the usual traffic signals at junctions that give priority to different streams of traffic. Most sets of traffic signals at junctions also include facilities to control pedestrians crossing;
- pelican crossings have the green man indicator at the opposite side of the road to the pedestrians. These crossings have a flashing green man and a flashing amber traffic light;
- puffin crossings are the next generation of crossing with the pedestrian indicator on the same side as the pedestrian. There is no flashing green man or amber traffic light;
- toucan crossings allows both cyclists and pedestrians to cross and will show a green cycle symbol at the same time as a green man;
- pegasus crossings allow horses to cross and have special arrangements for the horses to wait;
- vehicle activated signs - these signs can show many different things - most commonly they indicate the speed limit and slow down. They house speed detection equipment and are set to be triggered when speeds exceed a threshold;
- wig wags - These are flashing amber lights which are triggered to go off when an event happens, such as a Fire Engine leaving the fire station.
More information about traffic signals and signs, markings and crossings can be found on the DirectGov website
To report a fault with a permanent traffic signal or signalised crossing, please telephone 0800 2986815 which is the number for Peeks who maintain traffic signals on our behalf. Please try to provide the following information:
- road name or number eg High Street or B1078;
- type of traffic signal eg pedestrian crossing, vehicle activated sign;
- fault type eg green man light out;
- what colour signal is not working?
- which direction you were travelling in and what side of the road was the traffic signal on?
Repair of signals is prioritised based on the type of fault to make sure that any fault which causes immediate danger is dealt with first e.g. red lamp out.
Please note: problems with temporary traffic lights (for example where there are roadworks in progress) should be reported using the emergency contact details supplied at the site (usually on the generator for the traffic lights).
If you feel there is a problem that could be solved by the installation of new traffic signals, signalised corssing or vehicle activated sign, or to request removal or modification of existing traffic signals, please use our online report, selecting report type Traffic Management.
If there is a problem with traffic signals on a trunk road (PDF, 89KB) please contact the Highways Agency Information Line.