As Chief Fire Officer of Suffolk Fire and Rescue Service, I would like to thank you for visiting our web pages. It is our intention that, by looking around the site, you will gain a greater appreciation of how our Service is structured and how we carry out our role.
The website contains a wealth of fire safety advice and information for you to view, this being one of the many ways in which we strive to make Suffolk a place where people live safe and fulfilling lives.
Our Service answers about 8,000 emergency calls a year and attends 5,400 emergencies. Of these, over 740 are serious fires, including some 400 accidental fires in the home, and 460 are serious road traffic collisions. Of our 35 fire stations, four are crewed 24 hours a day, 7 days a week (full-time), two are crewed during the day (day crewed) and one is nucleus-crewed. All stations have on-call crews where firefighters respond to emergencies from their main jobs or from home as and when required. 28 stations have on-call crews only. Recruiting, training and retaining on-call firefighters is, therefore, extremely important to the effective running of the Service.
Our headquarters is based at Endeavour House, Ipswich which is also the county council's headquarters building.
I hope you enjoy looking around our website and visit again. We continually strive to make improvements in all aspects of our Service and would welcome any comments or feedback on the website.
Mark Hardingham, Chief Fire Officer
The latest period of strike action by Fire Brigades Union members in England and Wales has ended and Suffolk Fire and Rescue Service is once again operating a normal service.
Councillor Colin Spence, Cabinet Member for Public Protection, said:
"Suffolk Fire and Rescue Service remains prepared to deal with any further strike action, when contingency arrangements will be implemented in order to maintain a reduced service".
The dispute is between the Fire Brigades Union and the Government about changes to firefighter pensions, but Suffolk Fire and Rescue Service is responsible for providing a contingency fire service for Suffolk when strike action is taken.
Download a copy of our guidance document for more information. Additional guidance for those who manage or are responsible for fire safety in the workplace can be found on our SFRS Protection (Fire Safety) page.
Integrated Risk Management Plan
Each year, Suffolk Fire and Rescue Service create a plan, known as the Integrated Risk Management Plan (IRMP), detailing how we can improve public safety, reduce the number of emergency incidents and save lives.
What is Integrated Risk Management Plannng?
It is an assessment of all risks to life and injury to the community, resulting in a long-term plan to make the Fire and Rescue Service more responsive to locally identified needs.
This means targeting our resources so that we can prevent incidents from happening, while also making sure our resources are in the right location to best protect the community.
We ensure that the plan is:
- Regularly reviewed and revised, and reflects up to date risk information and evaluation of service delivery outcomes
- Demonstrates how prevention, protection and response activities will be best used to mitigate the impact of risk on communities in a cost effective way
- Provides details of how we deliver our objectives and meet the needs of communities through working with partners
How do we do this?
We follow a 5 stage approach to develop the plan:
- Identify existing and potential risk to the community
- Evaluate the effectiveness of current preventative, protective and response arrangements
- Identify opportunities for improvements and determine policies and standards for prevention and intervention
- Decide what resources are needed
- Ensure there are arrangements to monitor and review
Views and Comments
Download a copy of the 2014-2017 Integrated Risk Management Plan for Suffolk
A survey is contained within the document and can also be accessed online via 'survey monkey' www.surveymonkey.com/s/x37RSDH
You can return a hard copy survey to
Suffolk Fire and Rescue Service
In order to consider comments and feedback, we will need responses by 16 February 2014
Find out more about Suffolk Fire and Rescue Service
- Follow us on Twitter
- Follow us on Facebook Suffolk Fire and Rescue Service will endeavour to provide information on our Facebook page regarding incidents that are of interest to the public. However, this information is posted by Fire Control staff whose first priority is to answer 999 calls. Please be aware that the Suffolk Fire and Rescue Service Facebook page will not be updated with non-newsworthy incidents.
By using online transactions you are helping us to save money which we can use to provide other services. You can view a full list of all the transactions on our website here. If you need further assistance with the topics discussed on this page, please use the following numbers to contact us.
Telephone: 01473 260588, 0900-1700 (Mon-Thurs), 0900-1600 (Fri)
If you couldn't find what you were looking for, or wish to make any other comments or suggestions about the website, please leave feedback here.
What is in the section
Find out about our structure, our emergency response standards, our performance and charges for some services
Find out about the location and distribution of fire stations throughout the county.
In order to improve community safety, Suffolk Fire and Rescue Service works proactively to prevent fires and other emergencies from happening.
Find out more about the legislation and regulations relating to Protection (Fire Safety) in all premises other than single private dwellings.
- Building Regulations
- Comments, Complaints and Reporting a Fire Safety Deficiency
- Disability and Fire Safety
- Enforcement of Legislation
- Fire Protection Performance Information
- Fire Sprinkler Systems
- Houses in Multiple Occupation
- Incident Investigation Report
- Maintenance Log Book
- Proposed Developments in Flood Zones
- Public Register
- Reducing False Alarms (Unwanted Fire Signals)
- The Protection (Fire Safety) Department
- Explore Protection (Fire Safety) further
Welcome to the Suffolk Fire and Rescue Service recruitment pages