Suffolk residents urged to take care of themselves and look out for elderly neighbours during snowy weather


People in Suffolk are being urged to take extra precautions around potential fire risks, and look out for elderly neighbours, during the snowy weather.

Residents are being encouraged to follow simple common sense advice, like making sure any portable heaters, candles and log burners aren’t left unattended, or in close proximity to combustibles like clothing, electric heaters are supervised and rooms are well ventilated, in order to reduce the need for the fire and rescue service to be called out. Like all motorists, fire fighters face challenges getting around the county when it has been snowing, especially when roads are icy and blocked by abandoned cars. When parking your vehicle, please consider the road conditions and leave extra room for emergency vehicles to pass.

Councillor Matthew Hicks, Suffolk County Council cabinet member for environment, public protection and broadband, said:

“We’re urging people to take extra precautions during the wintery weather because it can be difficult for our crews to get to people as quickly as they usually do. It’s simple things like making sure naked flames aren’t left unattended in homes and cars are parked sensibly so roads are passable. If everyone does their bit, we can continue to do all we can to protect residents.”

Suffolk County Council is ensuring vulnerable people who rely on home visits for personal care continue to get the support they need, but is today also urging people to look out for elderly neighbours.

People are being asked to:

  • Check on older neighbours and relatives – a knock on the door or a phone call
  • Consider what you can do for those living nearby who may need extra support, for example, making sure older neighbours have essential provisions like bread and milk and enough heat
  • Encourage older or vulnerable people to stay indoors and to stay warm over the coming hours and days
  • Consider if people rely on home visits and what their situation may be for tonight and tomorrow
  • If you have any concerns, please call Customer First on 0808 800 4005

Councillor Rebecca Hopfensperger, Suffolk County Council cabinet member for adult care, said:

“Frontline staff are continuing to provide care to our vulnerable customers. Sometimes this means using 4x4s to reach people in the most isolated parts of the county. But we’re also asking people to look out for each other, especially any older and vulnerable neighbours you might have. Just a knock on the door or phone call might be enough to check they’re ok and have what they need.”