Suffolk Advice and Support Service (SASS) is a free phoneline and is available to support vulnerable people in our communities (who do not have a network of family or friends to call upon), to access emergency support, such as:
- food and medicine deliveries, if you are self-isolating
- befriending schemes
- support with basic care needs
- debt/money advice
The telephone number is freephone 0800 068 3131 and will be staffed from 9am to 5pm Monday to Friday.
You will be asked to indicate what you need help with. Your call will then be routed to an appropriate organisation in your local area who can support you or signpost where appropriate. This may include uploading your details onto the Warm Handover digital platform that member organisations can use to send referrals in a secure way. Read more about the Warm Handover platform below.
Debt/money advice queries will be answered by specialist debt advisors on-hand to assist.
Local Welfare Assistance Scheme
The Warm Handover
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