People are receiving an increasing number of different types of scam phone call. True call offer a variety of products that can screen, record and block unwanted phone calls.
Checkatrade is a directory of local tradespeople who have been checked by Suffolk County Council Trading Standards and made a commitment to treat their customers fairly
RURAL COFFEE CARAVAN
‘Making a difference to rural communities throughout Suffolk’
The Rural Coffee Caravan Information Project delivers information and friendship across Suffolk. Information is power - and the Rural Coffee Caravan Information Project befriends people and offers them access to the information they need to empower them.
Suffolk Victim Support are an independent charity who give emotional and practical help to people who have been affected by crime. They are able to provide support regardless of whether the victim has contacted the police, and no matter how long ago the crime took place. They offer help to victims for as long as it takes to overcome the impact of crime.
IPSWICH & DISTRICT CITIZENS ADVICE BUREAU
Citizens Advice Ipswich is a charity with a workforce of paid staff and volunteers. They offer free, confidential, impartial and independent advice, including legal advice, as well as providing information on a wide range of subjects, including debt worries and ensuring people are claiming all of the benefits they are entitled to. They also speak up for change in social policies with ‘Campaigning for Change’. They use their clients’ experiences of where services and policies are failing. They are a member of the national Citizens Advice service, who provide the extensive information system used to advise clients and set standards for advice, training, equal opportunities and accessibility in the bureau.
FELIXSTOWE & DISTRICT CITIZENS ADVICE BUREAU
Felixstowe Citizens advice bureau provides free, confidential and impartial advice and campaigns on big issues affecting people's lives including Scams Awareness. People can approach the bureau for assistance with all sorts of issues. This includes money, benefit, housing or employment problems. They can help when people are facing a crisis, or just considering their options. Their goal is to help everyone find a way forward, whatever problem they face. They are an independent charity and part of the Citizens Advice network across England and Wales.
Home Shield Norfolk is a cross-agency referral service for professionals who work with vulnerable people and their carers. By using Home Shield, agencies or organisations can save time and money which may have had to be used to research issues and contact other agencies on behalf of the client. Completing a simple referral form enables Home Shield to take responsibility for the case whilst the agency or organisation can get on with their regular work. Working in partnerships in this way can improve efficiency, as Home Shield handles the administrative aspects of cases. Additionally, these partnerships can increase the chances of reaching vulnerable people who may need help and might otherwise miss out on beneficial services available to them.
NORFOLK TRUSTED TRADER
Norfolk Trusted Trader is a directory of service providers in various trade sectors, including home maintenance and improvement, and personal care services. The scheme is operated by Norfolk County Council Trading Standards service in partnership with Referenceline. Members agree to comply with strict standards and undergo a series of background checks as part of the accreditation process. Member businesses are assessed by their own customers, through a survey system operated by Referenceline, helping other consumers make a more informed, and more confident, choice of trader.
The Think Jessica campaign was started by Jessica’s daughter Marilyn Baldwin in 2007 after five years of struggling to find help for her mother. Her aim was to educate others about the powerful psychology criminals use to trap their targets and make them understand how this is strong enough to turn them against their loved ones and those trying to help them. Think Jessica is now a registered charity supported by countless agencies, organisations and police forces nationwide and is committed to making people aware of the danger and financial implications caused by postal and telephone scams, educating professionals and protecting the most vulnerable members of our society from illegal practices.
Professor Keith Brown was our key note speaker and at the time he was leading a research group looking at the impact of financial scamming on vulnerable citizens in the UK. Keith brought some new ‘hot off the press’ research and publications to give out to conference delegates.