Trading standards for consumers

Trading standards help and customer rights advice for consumers.

All pages in this section

Report something to Trading Standards

How to report a problem with a trader or a product to Trading Standards with the Citizens Advice Consumer Service and what happens after you report a problem.

Take a stand against scams

Join Suffolk Trading Standards and 'Take a Stand Against Scams'; and information about different types of scams and how to support victims of scams in Suffolk.

Consumer advice and rights

How to avoid scams and rogues cold calling, information on product recalls and where check what your consumer rights are when you buy goods and services.

Become a Consumer Champion

Join the fight and become a Consumer Champion. Learn how to apply to become a Consumer Champion in Suffolk and what is expected from Consumer Champions.

What is the Suffolk Trader Scheme?

How to check a tradesman in Suffolk using the Suffolk Trader Scheme that includes Checkatrade and how to join if you are a tradesman.

Join the Fight Conference 2016

Details of Trading Standards Join the Fight Conference 2016 at Trinity Park, Ipswich.

Our service plan, enforcement policies and list of enforced legislation

Read Suffolk Trading Standards' current service plan, enforcement policies and enforced legislation list, and find out how to give feedback about our service.

Avian Influenza Prevention

Find out about the requirements in place to help protect poultry from a strain of avian influenza, otherwise known as bird flu.