Trading standards for consumers

Trading standards help and customer rights advice for consumers.

All pages in this section

Consumer rights

It is important to know your consumer rights when you buy goods and services, and what you can do if something goes wrong.

Become a Consumer Champion

Join the fight and become a Consumer Champion; learn how to apply to become a Consumer Champion in Suffolk; what is expected from Consumer Champions.

Join the fight for a rogue free Suffolk

Conference held by Suffolk Trading Standards in July 2015 at Trinity Park.

What is the Suffolk Trader Scheme?

How to check a tradesman in Suffolk using the Suffolk Trader Scheme that includes Checkatrade; and how to join if you are a tradesman.

Consumer advice

Our advice on making a complaint; how to avoid spam and cold calling; and information about scams and product recalls.

Suffolk Trading Standards on social media

Find out what Suffolk Trading Standards are up to day-to-day through their social media accounts.

Our service plan, enforcement policies and list of enforced legislation

Read Suffolk Trading Standards' current service plan, enforcement policies and enforced legislation list, and find out how to give feedback about our service.