Trading standards for consumers

Trading standards help and customer rights advice for consumers.

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Suffolk Scamnesty

Find out how to get involved in Suffolk Scamnesty by discarding suspected scam mail at libraries and Citizens Advice Bureaus and how to report a scam.

Consumer rights

It is important to know your consumer rights when you buy goods and services, and what you can do if something goes wrong.

Become a Consumer Champion

Join the fight and become a Consumer Champion.

Join the fight for a rogue free Suffolk

Free conference at Trinity Park, Ipswich showcasing how Suffolk Trading Standards protects vulnerable members of our community from scammers and rogue traders.

What is the Suffolk Trader Scheme?

Information on the Suffolk Trader Scheme, including the Checkatrade directory and how to join if you are a tradesman.

Consumer advice

Our advice on making a complaint; how to avoid spam and cold calling; and information about scams and product recalls.

Suffolk Trading Standards on social media

Find out what Suffolk Trading Standards are up to day-to-day through their social media accounts.

Our service plan, enforcement policies and list of enforced legislation

Read Suffolk Trading Standards' current service plan, enforcement policies and enforced legislation list, and find out how to give feedback about our service.

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