Last updated: 2 April 2020 (reviewed daily)
The health and safety of our families and staff is our top priority and as the impact of COVID-19 continues to be felt across the UK. Please see below the key changes we have made to the way that we are delivering services.
Enuresis Clinics at Allington, Hardwick, StowHealth and Framfield
- All face to face clinic appointments are suspended. If you have already received notification of a face to face appointment, this will now be conducted as a telephone appointment. All new appointments will be booked and take place by telephone.
- You can contact our reception on 07738 754392 or 01473 260917 or email firstname.lastname@example.org . If you need to speak to our Specialist Nurse, please call 07718 100831. If we are unable to respond, you will be able to leave a message and we will get back to you as soon as possible.
- We are currently unable to send any correspondence to our patients by post and all communication will take place over the telephone. If you have been expecting a telephone appointment and you don’t hear from us, this may be because we don’t have the correct contact details for you, so please call or email us to update your details.
Health Professional Referrals
- We are able to accept referrals as normal, please follow the guidance in the Referral Process section.
The Nocturnal Enuresis (Bedwetting) Service offers support for children and young people with Nocturnal Enuresis (Bedwetting) who are registered with a GP in the NHS Ipswich and East Suffolk CCG and NHS West Suffolk CCG areas.
The information that we collect and use for SystmOne health data and your rights regarding your information is available in this privacy notice.
Information and advice for parents
Use the sections below to find out who we are, how we can help you, details of our clinics and useful guidance and resources.