We commission statutory and independent advocacy services for people within Suffolk.

Advocacy supports people to ensure they have their wishes heard, make their own choices and take control over their own lives. Advocacy promotes social inclusion, equality and justice.

Suffolk County Council commissions statutory and non-statutory independent formal advocacy services for people in Suffolk.

Formal advocacy is: 

  • delivered by Total Voice Suffolk, a partnership of charity and voluntary sector organisations in the county
  • focused, time-limited support for individuals across Suffolk
  • available to adults aged 18 or over who live in Suffolk, or who access health and social care services here

Formal advocacy can support people:

  • facing important decisions about their lives or care during periods of disability or ill health
  • wanting to explore their the options at each stage of the complaints procedure about NHS funded services
  • who need help to be fully involved in their assessment, review, planning and safeguarding (and their family carers)
  • qualifying under the Mental Health Act 2007 for Independent Mental Health Advocacy
  • with a mental health condition who need specialist Mental Health Advocacy
  • who lack mental capacity subject under the Mental Capacity Act 2005 but have no one to speak for them, such as family or friends, about decisions regarding serious medical treatment or a move to other accommodation or when an application to deprive them of their liberty has been made
  • living in those Care UK homes purchased from the council and/or their family members
  • with a learning disability who are parents and are facing child protection proceedings
  • with a learning disability who are moving from NHS accommodation to supported living (and their family carers)

If you or someone you care for need help with any of the above, or if you want to find out more about advocacy, please contact Total Voice Suffolk

           Telephone: 01473 857631
           Fax: 01473 858806

Informal/Community advocacy 

We are also supporting the development of less formal advocacy in local communities by providing training, support and mentoring to charities and community groups. This means they can gain an understanding of both formal and informal advocacy, and deliver informal advocacy through their volunteers or paid support workers.

This is a pilot being developed in collaboration with Suffolk Community Advocacy which is led by three local organisations: ACE Anglia Ltd, Anglia Care Trust and The Befriending Scheme.

Suffolk Community Advocacy works closely with Total Voice Suffolk. It also provides awareness training to organisations and community groups about advocacy and the advocacy requirements of the Care Act.

If your charity or community group is interested in joining this exciting new initiative, would like information about training programmes, or would simply like some more information:

           Telephone: 01449 674657