We understand that caring for children isn't always the easiest thing to do. Sometimes parents and carers need a helping hand to manage their family situation. In this section of website you will find information about a number of services who can provide that help.

For impartial information, advice and guidance on finding, choosing and using childcare and free early education, financial support, parenting and help to find out more about local services and support for children, young people and your family, telephone the Suffolk Families Information Service on 0845 60 800 33.

• For an overview of all services, key priorities and the 2012 Children's Trust Plan for children and young people (CYP) go to the CYP Services page in the Your Council section. 

• All the key safeguarding and child protection policy and guidance that agencies must follow to keep children safe in the county is available in the procedures section of the Suffolk Local Safeguarding Children's Board website.

If you are worried that a child or young person is at risk of abuse, harm or neglect, please call Customer First on 0808 800 4005 (free from landlines and most mobiles) and explain that you have a child protection concern. This is a 24 hour service staffed by team of professional people with a legal duty to safeguard children. They will listen to your worries and take appropriate action.

In this section