The Care Act: care and support is changing for the better in Suffolk
From April 2015, care and support in England is changing for the better. The Care Act will help to make care and support more consistent across the country. Read more about the Care Act and what these changes mean.
Adult and Community Services works in partnership with health services, local councils, the independent, voluntary and private sectors to provide services and support for Suffolk residents over the age of 18.
Click here for information on how to contact Customer First, the initial point of contact for social care services in Suffolk.
For social care emergencies call 0808 800 4005.
Information to help you
- Blue Badges
- Family carers - help and support available including breaks, respite and activities
- Finding help and support around the home (including equipment and assistive technology)
- Housing and related services
- Keeping warm in winter
- Learning Disabilities and Autism
- Mental capacity and mental health
- Money matters (including welfare rights)
- Paying for your care
- Research governance
- Safeguarding vulnerable people
- Social care (including assessment and eligibility for care services)
- Self directed support (support planning, personal budgets, direct payments)
- Substance misuse
- Where to get help in a crisis
- Work and learning
- Worried about your memory?
- Your rights as a customer of Suffolk County Council
Use the MyLife website to find out about the care and support available to you in Suffolk. You can search for services and support near you, create personalised guides, use our Frequently Asked Questions as a starting point to find the help you want, or follow the links below:
Adult and Community Services have produced a Local Account (pdf, 416KB) to tell you about how our adult social care services are performing. This document replaces annual assessments of our services by the Care Quality Commission and gives you the opportunity to see what we are doing and how we are doing it.
We value your feedback to enable us to shape and develop future years' local accounts. Please help us by completing a short feedback form.
Policies and procedures
Suffolk County Council policies and procedures relating to adult social care
What is in the section
Home care - Support to Live at Home.
Homeshield is a scheme to promote and support the health, well-being and safety of potentially vulnerable people within their own homes.
There are over 80 organisations currently providing housing related support in Suffolk. This section contains information that providers may find useful.
Research governance is the means by which the quality of research into social care services in Suffolk is assured and the rights of those involved protected
Information for providers of adult care and support services in Suffolk
The Suffolk Strategic Housing Partnership (SSHP) is the countywide forum for strategic housing
The Care Act will make care and support more consistent across the country, help you plan for the future and give you more control of the help you receive.