Help to protect vulnerable adults

How to help protect vulnerable adults and information on child Protection

What is abuse?

There are many types of abusive behaviour, some of which are difficult to spot. Abuse can include:

  • Domestic violence – abuse that takes place between family members or intimate partners regardless of gender or sexuality. It can include psychological, physical, sexual, financial, emotional abuse and so called ‘honour’ based violence
  • Sexual abuse – any sexual act that a person does not agree to
  • Psychological or emotional – this is when someone makes threats of harm, abandonment, humiliation, intimidation or verbal abuse
  • Financial - this include stealing someone’s money or denying them access to their money, property or possessions
  • Neglect or acts of omission – this can be both physical and emotional. It could be failing to keep an adult at risk clean or warm, not promoting optimum health, not providing adequate nutrition or medication. It could also mean preventing someone from making their own choices
  • Discriminatory - abusive remarks or actions relating to a person’s age, race, religion, sex or abilities
  • Organisational abuse - this happens when the routines in use force residents or service users to sacrifice their own needs, wishes or preferred lifestyle to the needs of the institution or service provider
  • Modern slavery – such as human trafficking, forced labour and domestic servitude

Any vulnerable adult can be at risk of abuse or harm. People can be abused in their own homes, in care homes, care homes with nursing, in day centres, at work, in hospitals, police stations and in public places.

For further details, including indicators of abuse, please see the Adult Safeguarding Policy and Operational Guidance on the SAB website www.suffolkas.org

Contact social care services quickly and easily by web chat

  • Your questions about social care will be answered quicker on web chat.
  • Open Monday to Friday 8am to 6pm; excluding bank holidays.

Click chat with us in the right hand corner of your screen.

If you are concerned about an adult please complete an Adult Safeguarding referral form (for less urgent referrals only).

Is it an emergency?

  • Call us on 0808 800 4005. Outside office hours your call will be diverted to the Emergency Duty Service, which handles calls that can't wait until the next working day
  • or call the Police on 999

Professional referrers

If you would like to discuss whether the situation you are concerned about should be the subject of a safeguarding referral, please contact the Multi Agency Safeguarding Hub (MASH) Consultation Line on 0345 6061499.

Suffolk County Council has a duty to make an enquiry, or cause others to do so when:

  • an adult has care and support needs
  • there is a suspicion abuse or neglect has occurred or is likely to
  • an adult is unable to safeguarding themselves due to care and support needs

An enquiry is action taken in response to a concern, before a formal enquiry under Section 42 of the Care Act is undertaken. 

Contact social care services quickly and easily by web chat

  • Your questions about social care will be answered quicker on web chat.
  • Open Monday to Friday 8am to 6pm; excluding bank holidays.

Click chat with us in the right hand corner of your screen.

Contact social care services quickly and easily by web chat

  • Your questions about social care will be answered quicker on web chat.
  • Open Monday to Friday 8am to 6pm; excluding bank holidays.

Click chat with us in the right hand corner of your screen.