Information for Adult Community Services providers

Details about business development, what to do if you want to work with us, and national and local guidance.

Welcome to Provider Information pages, the one-stop shop for information for existing providers of care services to Suffolk residents, and those looking to deliver services in the future.

If you have any ideas or would like us to  develop this informative page with any other relevant topics, please contact us at ACSContractsHelpdesk@suffolk.gov.uk.

All pages in this section

Suffolk Providers Handbook

Information about our key messages, model of working, contract management, and Individual Service Funds.

Care provider resources and guidance

Information about professional feedback and national guidance.

Care staff training

Information on how to develop your staff working in care.

Working with Adult Community Services

How to approach us with a new service offer and bid for upcoming tenders.

Home care and housing providers updates

Developments and updates for home care and housing providers.

Adult Social Care provider portal

The ACS Provider Portal is where care providers can submit billing information, receive contract documentation, and contact relevant ACS teams.