If you are a Suffolk resident and over 18, we will be able to help if:
- you need help and advice for yourself or someone you care for
- you are already receiving care and support from Adult and Community Services (ACS)
We may also be able to help
- if you are under 18 and want to begin to think about how your care and support needs will be meet as you move into adulthood
Supporting Lives, Connecting Communities
Our model of working, called Supporting Lives, Connecting Communities (SLCC), is based on providing you, or the people who care for you with:
- help to help yourself and find information and solutions to help you meet your care and support needs, or to carry out your caring role
- help to live independently at home for longer
- help to regain independence by offering immediate short-term support, especially after a crisis or hospital admission
- ongoing care and support for those who need it, including helping carers sustain their caring role if this is what they want
We do this by connecting and signposting you to what’s nearby in your local community:
- working in partnership with voluntary organisations and other important services such as GPs, housing and hospitals
- working with service-user led organisations so the customer voice is heard
- making processes easy for all who use them
- building on people’s strengths and thinking creatively with you about the outcomes you want to achieve and how you can achieve them
- supporting and encouraging you to have greater choice and control about the sort of help and support when you want
And, most importantly, promoting your wellbeing and taking this into account in all our decision-making.
Supporting Lives, Connecting Communities is underpinned by the Mental Health Act 1983, the Mental Capacity Act 2005 and most recently the Care Act 2014.
Our policy and procedure database is available for all.