Severe winter weather information and services

Check for school closures, public transport, travel and care services during and after severe weather.

Check if your school is closed

Visit the school closures website

You can also check which children's centres and nurseries are closed too.

School transport


Public transport and traffic updates

You can follow live updates on news, information and social media websites:


Home care

Delays to home visits can happen in severe weather circumstances. Contact your care provider first if they're late with your home visit.

Find the contact details of your care provider in your care plan or search for their details at www.cqc.org.uk. If you're unsure who your care provider is email customer.first@suffolk.gov.uk.

Social care services

Winter advice and services

Request gritting and salting

You can request gritting or salting on roads in Suffolk quickly and easily online. Find out how to report a problem using our Highways Reporting Tool.

Seasonal winter

Tips on staying safe in winter and how to keep warm during cold weather; latest road gritting and snow clearing information in Suffolk and taking care outdoors.

Report a highways issue

You can report a highways issue in Suffolk quickly and easily online. Find out how using our Highways Reporting Tool.

Warm Homes Healthy People

Support from the Warm Homes Healthy People service for older and vulnerable people to keep warm in winter and offer help accessing winter fuel payments.

Report a flood in Suffolk

How to report flooding on a road, pavement or property; who to contact about a blocked drain or flooding on the A11, A12 and A14 roads in Suffolk.

Find social care services and how to contact Customer First with a question

Search local adult social care services in Suffolk, find out how to contact Customer First and how to make a adult or child social care referral.