Interpreting and translating services

We provide interpreting and translation services to people who need assistance to access our services.

The main languages spoken in Suffolk apart from English include Portuguese, Polish, Bengali, Kurdish, Chinese (Cantonese) and Farsi.

We use Google Translate on this website. Using the language selection tool in the bottom right of this page, you can translate any text into another language.

Please note: We are not responsible for this service and cannot guarantee the accuracy of the translations available.

If you have difficulties accessing our information or speaking/understanding English, you can communicate with us using the following interpreting and translation services:

  • British Sign Language (BSL)
  • translation of our documents into different formats or languages
  • minicom
  • telephone interpreting and translating
  • face-to-face translations

You can contact us in a number of ways.

British Sign Language (BSL)

If you need a BSL interpreter to access our services or to communicate with us, we can provide this for you free of charge.

Please inform us that you require this service by phoning 08456 066 067.

Documents in different formats or languages

We can provide versions of our documents and leaflets in a range of languages, large print, Braille and audio tape upon request.

To arrange this please phone 08456 066 067.

Please be aware that we use an external translation service, so there may be a delay in providing the format you require.

Translation into different languages

If you, or someone you know, needs a translator to access our services or to communicate with us, we can provide this for you free of charge.

To arrange this please phone 08456 066 067 and let us know what your first language is.