Give feedback or make a complaint

You can:

• tell us about someone who deserves recognition for their work
• make a complaint or comment about a service and not be disadvantaged in any way by this, or if you've been affected by our actions or decisions

Call 03456 066 067 if you experience a problem using this online form.

If you need other languages or formats, either:

• Call 03456 066 067 to ask for this information in another language, format (such as Braille), audio or large print
• Change the language in your web browser (e.g. Chrome, Internet Explorer) to your preferred language

If you're concerned that a child or vulnerable adult is at risk of harm, abuse or neglect, call Customer First on 0808 800 4005.

Policies

• Corporate Complaints and Customer Feedback Policy (PDF, 112KB)
• Unreasonable Behaviour Policy (PDF, 51KB)