Privacy and Data Protection

Protecting your privacy and providing information on the Data Protection Act

Suffolk County Council is committed to protecting your privacy and will treat your personal data in accordance with the provisions of the Data Protection Act 1998.

Requesting access to the information we hold about you

To request access to the information we hold about you, please download the Suffolk County Council Data Protection Subject Access Pack (PDF, 249Kb) and return it to us.

 

Requests Concerning Children and Young People

Currently, Children and Young People's Service is experiencing an unprecedented level of formal requests by customers for access to their personal records. As you would expect, extra resources have been transferred to this area of work to try to deal with the situation. Nonetheless, please be advised that delays in processing requests are, very regrettably, likely to continue for some time yet. We apologise sincerely for any inconvenience caused.

Contact us

Email:
information.management@suffolk.gov.uk

Postal address:
Information Management Services
Suffolk County Council
Endeavour House
Russell Road
IPSWICH
IP1 2BX

Telephone:
01473 264656

01473 260335

01473 264621

01473 264572

Charges

As permitted by the Act, please note that the council makes a charge of £10.00 per request.  This can either be sent with a request (cheques payable to "Suffolk County Council") or sent separately should you submit the request electronically.

Please note that your request cannot be processed until payment has been received.

You may view the council's Data Protection Notification (registration number: Z5113825) and access more information about data protection by visiting the Information Commissioner's web site.

You may also like to read

Suffolk County Council Data Protection Policy (PDF, 315Kb)

Suffolk Fair processing notice (PDF, 170Kb)

Disclaimer and copyright statement

Cookie and log files policy

A "cookie" is a small data file created by your web browser and normally stored on your computer. We use temporary "session" cookies that are only stored in your browser's memory whilst you visit our web site. If your browser accepts the cookies used on our web site, we do not gain access to any personal data. The information collected by the cookie permits the web site to assist you to navigate.

Most browsers automatically accept cookies, but you can usually refuse cookies by adjusting the preferences in your web browser. If you do not know how to do this, contact us, giving details on the type of browser you are using, and we will do our best to help. If you turn off cookies, though, there may be some features of our web site that will not be available to you and some web pages may not display properly or load slowly.

Find out about what cookies we use on this website here:

 

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