Road, hedge and tree maintenance


Suffolk County Council is responsible for our own trees and hedges growing in verges on all other publicly maintained roads in Suffolk; boundary trees and hedges belong to the adjoining owner. If left unchecked the trees and hedges may:
  • become unstable and unsafe;
  • cause structural damage to property, drains, roads and pavements;
  • reduce visibility for all types of highway users; or
  • restrict the width of footpaths, pavements and roads.

Trees and hedges must be maintained to preserve their condition and to prevent them from causing harm to people, vehicles and property. When a problem is identified, we use qualified experts to inspect trees and to offer advice on measures such as felling, pruning, root barriers or crown thinning.  When one of our trees requires work and there are realistic options, local councils and adjacent property owners are consulted first; significant pruning or felling, even for safety reasons, can cause local residents a lot of concern.  When a tree has to be felled, we try to plant a new one, although this often cannot be in the same place. We also try to avoid doing any but essential safety work to trees and hedges during the nesting season to protect local birds.  If work needs to be done to a tree in a conservation area or to a tree with a Tree Preservation Order then a district council must authorise the work.  Suffolk County Council carefully selects any new trees to reduce the amount of potential damage and ongoing maintenance required.

Trees and hedges on private property -
If a tree or hedge on private property next to the road is causing a safety concern, or is damaging vehicles or the highway, we will:

  • Contact the property owner and ask them to cut back vegetation that is the cause for concern. This is done at their own expense.
  • If the owner fails to do this work within 21 days we will serve the owner with a notice to do the work under Section 154 of the roads Act.
  • If this work is not completed within 14 days we may do the work and recover any costs from the property owner concerned.

To report a problem contact our Customer Service Centre.