Potholes occur where an area of the road surface has broken up
and fallen out. Suffolk County Council repair potholes and
other defects, with the following exceptions:
Trunk
roads are managed by W S Atkins on behalf of the
Highways Agency. Any
questions regarding these roads should be directed to them rather
than Suffolk County Council.
Potholes in the following towns should be directed to:
Maintaining the roads includes repairing potholes and other
defects.
On A class and other busy roads:
- potholes which are bigger than 300mm wide, 300mm long and 50mm
deep will be repaired or coned off within 24 hours of the pothole
being reported; and
- smaller potholes will normally be repaired within 2
weeks.
On minor roads:
- potholes bigger than 600mm wide, 600mm long and 100mm deep will
be repaired or coned off within 24 hours;
- potholes which are bigger than 300mm wide, 300mm long and 50mm
deep will be repaired within 2 weeks; and
- smaller potholes will normally be repaired within 8
weeks.
To be repaired within 24 hours, potholes should be reported as
an emergency.
To report a problem please contact the
Customer Service
Centre.