Flooding

Protecting the public and dealing with major flooding.

Flooding is a natural occurrence and no drainage systems or flood protection measures can give absolute protection. Suffolk County Council  liaises with the Environment Agency to give the public advice on what to do if flooding does affect you.

Using the latest technology available, Enviroment Agency staff monitor rainfall, river levels and sea conditions 24 hours a day and use this information to forecast the possibility of flooding.  If flooding is forecast, warnings are issued using the following codes:

  • Flood watch: Flooding possible. Be aware and be prepared;
  • Flood warning: Flooding expected affecting homes, businesses and main roads. Act now;
  • Severe flood warning: Severe flooding expected.  Imminent danger to life and property: and
  • All clear: Issued when flow watches or warnings are no longer in force.

Suffolk County Council’s responsibility

If flooding occurs in Suffolk, we will:

  • provide emergency assistance dependent on our local knowledge and experience of the situation;
  • relay the Environment Agency’s flood warnings to the public; and
  • where county roads and culverts are affected by serious flooding impacting on adjacent properties the county council will provide sandbags and other equipment to try and limit the damage caused by flooding.

If your property is prone to flooding, you need to make your own arrangements to protect it.

We also have an Emergency Planning Unit, which deals with issues such as plans for temporary accommodation and evacuation of houses due to serious flooding.

Another of our roles is to give pre-flooding advice on how to protect properties from flooding and we also inform property owners of their roles and responsibilities under the Land Drainage Act (1991).

Please note that, although we try and do all we can to aid people caught in floods, we have no legal responsibility to provide assistance to residents during floods. We will always attempt to protect the public at large and will not be able to assist a large number of individual homeowners, who may find their properties threatened.

Flood information

When there is a risk of flooding, the Environment Agency issues warnings through the media; they are broadcast on TV weather bulletins and on radio weather and travel reports. Make sure you know which is your local radio station.

Flood warnings are also displayed on ITV Teletext regional weather pages (page 154) and on BBC Ceefax (page 419).

The Environment Agency provides the Floodline Service - Telephone 0845 988 1188.

You can listen to recorded flood warning information or speak to an operator for general information and advice 24 hours a day