Q - My child is entitled to free transport, why do I
need to have a photo?
A - The Councils policy is now to include a photo on the travel
pass for the following reasons:
- To stop fraud.
- To prevent illegal duplication of the passes.
- To increase the likelihood of a lost pass being handed in.
- To improve safety on transport.
Q - My child is entitled to free transport, will I still
have to pay for the photograph?
A – YES
Q - I am on a low income, can I claim back the cost of
the photo?
A – We can assess each case individually. For more information
telephone 08456066067.
Q - I receive discretionary transport and exemption from
the charge: will I still have to pay for the
photograph?
A - Yes
Q - I receive discretionary transport, can I claim back
the cost of the photo?
A - NO
Q - I receive discretionary Post 16 transport and EMA,
can I claim back the cost of a photo?
A - NO
Q - I haven't sent the photo by the due date, what will
happen?
A - A pass will not be printed for the beginning of term,
however a temporary pass may be sent to cover the period in the
mean time.