Control room operators

These personnel are responsible for receiving emergency calls and mobilising our fire appliances. Control room personnel are essential to the work of the Brigade.

Control staff are part of our uniformed service and are based in Ipswich. They work 12 hour shifts (2 days, 2 nights, 4 days off). Job share is available to people who are qualified operators (after 2 years' service). The operators' work is complex and requires excellent IT skills. Full training is given to new personnel.

Salaries start at £19,851.  Control staff are eligible to join the Local Government Pension Scheme.

Vacancies in the control room are advertised in the local paper and on the Suffolk County Council web site.

When we do advertise we would particularly like to hear from people from ethnic minorities who are under-represented in the control room. In addition we would welcome applications from people with disabilities for whom we are willing to make reasonable adaptations to the work place.