Free searchroom service

What should I do before I arrive?

Think about the research that you want to carry out.  Gather together any information that you may already have, please look at our family history or property history pages to see what these might be.

Many of our documents are available on microfiche or microfilm.  This service is very popular, so if you know that you will require one of these machines please contact us to book one in advance or to check to see if one will be required.

What should I bring?

Notepad: Needed to record what you find.  We have a supply of these available to purchase in the searchroom.  We also supply data collection packs that take you through in a logical step-by-step manner what you should record for family or property history.

Pencil: These should be used for note-taking, use of pens can cause irreversible damage to books and documents.

Previous research: This will help the staff to know how to help you further.

Driver's licence or official addressed document: We are part of the County Archive Research Network (CARN) and a CARN reader's ticket is necessary to gain access to archive material and books not on open access.  An official document containing the intending searcher's name and address must be produced before a CARN ticket will be issued.
Searchers should sign the searchroom register on arrival.

You are welcome to bring along your laptop to record your information, but, tape recorders and copying machines may not be used in the searchrooms due to the possibility of disrupting others.  Arrangements can be made for use of tape recorders elsewhere in the office; please ask a member of staff about this.

Cameras may be used, if you want to use one please ask the staff about our self-service photographic facility.

What do I do when I arrive?

Please sign our searchers register upon arrival.

Please place all bags and cases (including large hand-bags)in the lockers provided.  Bags too large for the lockers should be left with the searchroom staff.

How do I order documents?

Complete the document request slip provided for each item required (other than books, maps, microfilm or microfiche on open access).  Searchers may order upto four items at any one time.  A bundle of deeds or papers will be regarded as one item.  Then hand this along with your CARN ticket to the searchroom desk.

Documents may be ordered up to 30 minutes before closing time. If a document is required for the following day the staff are able to hold it so you have easy access to it.

How should I handle books and documents?

If transcripts or microform copies of documents exist the staff will ask you to view these instead of the originals.  Books or documents which are in a fragile condition cannot be produced.

If you are having difficulty reading the document, please ask the staff for a magnifying staff; however, nothing should be placed on a book or document when it is being read.  If you want to trace a document, please ask a searchroom member of staff who will provide you with a protective transparent, this should be placed between the tracing papers and the document.

Once you have finished with a document please repack files and bundles exactly as they were produced and return them to the searchroom desk.  At this point they will be checked and your CARN ticket will be handed back to you.  Books from the open shelves should be left on the tables; microfilm and microfiche should be replaced in the cabinets and binders.

What amenities are available?

There are separate eating areas as eating and drinking are not permitted in the searchrooms.  Due to the irreplaceable content stored, if you wish to smoke, please do so outside of the building.

We have a special play area set aside within the searchroom for young children.

Unfortunately, we have no area set aside for animals  Guide dogs for the blind are allowed in the searchrooms.