What is Suffolk InfoLink?
Suffolk InfoLink is an online directory of community
information.
It is designed
- to be a searching and signposting tool for people
- to give organisers of local activities and services an easy and
effective means of promotion
- to provide information on what activities are on offer and how
services can be accessed.
What information is held on Suffolk InfoLink and how can I
search for it?
Suffolk InfoLink holds information on clubs, societies,
community and voluntary organisations and services, giving priority
to those based in Suffolk. InfoLink can be searched by
keyword, by broad topic category, by subject and on a geographical
basis. It is designed to allow searching to a local level
using keywords, and a map searching option is
available.
The advanced search and map searching allow for searching of
different criteria in combination.
Is there any vetting of information?
There is no mechanism for vetting of organisations, activities
and services before they are added to InfoLink, although records
will be checked for accuracy. Please see below for the
criteria for inclusion of organisations.
Please see
Important information to read BEFORE using InfoLink for
more detail.
Criteria for inclusion of organisations.
- Suffolk InfoLink lists voluntary and statutory organisations,
giving priority to those based in Suffolk. National or
international organisations will be included where a local contact
or branch is available or if they offer services relevant to the
people of Suffolk.
- Commercial or profit-making organisations will be listed on
InfoLink if they satisfy the following criteria:
-
- They provide an activity or service that satisfies a need
expressed by customers;
- That providing information about the goods, activities or
services offered will answer a requirement that is not outside the
normal business of social care provision.
- Organisations which are prohibited by law or which engage in
illegal activities will not be included in InfoLink.
- Suffolk InfoLink uses information that has been provided by the
official representative of an organisation. Impersonation of
an official representative and the supply of false information will
result in the removal of that information.
- Suffolk InfoLink does not aim to duplicate the services offered
by companies like Yellow Pages or Thomson Directories. It is
not designed to perform that role of an online business directory
and will not necessarily list organisations individually.
- It is intended to be a signposting resource. If a
reasonable online alternative exists then Suffolk InfoLink will
point towards that listing.
- Organisations which are excluded from InfoLink based on the
above criteria will be able to appeal against the decision using
the standard county council complaints procedure.
Coverage – what if I can’t find what I am looking for?
We cannot guarantee an exhaustive listing in any one area.
Please let us know about any gaps in information.
Contact us
Are events listed on Infolink?
In general, Suffolk InfoLink is not a calendar or a listing for
one-off events. These can be found on other web sites, such
as the One Suffolk portal
www.onesuffolk.co.uk
However, if organisations are listing activities as part of a
programme, then these might be found on InfoLink.
How accurate and up to date is the information listed on
Suffolk InfoLink?
Staff will actively work to maintain the directory, but the
responsibility for the accuracy of the data sent in rests with the
providers.
We cannot guarantee the accuracy of data supplied, but we will
review this data at least once per year. Each organisation
and service will be contacted to update their information.
Organisations that fail to respond to requests to update their data
will be removed from the directory.
What should I do to add or change an entry on Suffolk
InfoLink?
If you would like to add your organisation to Suffolk InfoLink
please complete the
Add Your Organisation form. Once you have sent it to us, your
information will be checked by staff to ensure data quality before
being published on the web site. You will also be sent a user
name and password, which you can use to update your details
whenever necessary. If your organisation is already listed on
Suffolk InfoLink and you would like a user name and
password to update your record, please
contact us.
Does it cost anything?
There is no charge for accessing the information. Organisations
can add and update their information completely free of charge.
How will any personal information be used?
The law on data protection states that we must obtain consent
before any personal data is stored. Your personal information
will only be entered when you have given your consent.
You can select to withhold personal information and parts of the
record from public view if you wish. Personal information that
is withheld from publication on the internet can be viewed
by Suffolk InfoLink administrators only.
In some cases publicly available information may be used to create
a hardcopy directory. Please
contact us if you have any concerns about how personal
data will be used.