Renew

There are three ways you can renew direct. You can use:  
  • Suffolk libraries direct terminals in the library. Just follow the instructions on screen;
  • renew direct on the internet at Suffolk libraries direct; or
  • renew direct by phone. If you have a tone dial telephone you can phone 09018 888 989 and renew your books by following the spoken instructions and pressing the appropriate buttons on your phone. You need to know your PIN. This telephone renewal service is charged at 25 pence per minute.

You may renew each loan up to six times unless it is reserved by someone else. If any charges are outstanding, they will be logged to your account up to a given credit limit, for payment when you are next in the library.

If you renew DVDs, CDs or videos there will be additional charges.