How we contact you

We can use email, SMS text messaging or post to tell you that your reservations have arrived. Email and text messaging is free. There is a charge for postal notification.

We can use email or post to tell you that your titles are overdue. There is no charge for these messages.

You can tell us how to contact you by selecting Your details at Suffolk libraries direct and logging-on with your library card number and PIN, selecting your details and setting the notification method.