Requests and reservations

There is no charge to reserve a title which is in stock or on order in Suffolk libraries.

Notification when title available	Charge
SMS text messaging or email notification	Free*
Postal notification (2nd class)	30p
*If you would like to register an email address or a mobile phone number for this service you can update your details online at Suffolk libraries direct, let library staff know or telephone Suffolk libraries direct, on: 01473 584563.
For books and periodicals not in stock, which are requested from libraries outside Suffolk, there are priority and standard request services:	Charge
Priority request service We call on the widest range of books in the UK or priority purchase to get the book for you. Assuming full book details are supplied, we aim to deal with your request within one working day	£5.25
Standard request service We will use libraries in the East Midlands region or non-priority purchase to get the book for you	£1.05 or £1.35 for postal notification
British Library loan	£5.25
British Library loan extension	£3.50
Lost or damaged British Library books Standard replacement charge (from August 2009)	£133.50