When will your application be processed?


Relevant links

Student Support contact details

Student Finance Direct - customer portal




To guarantee payment at the start of the first term of the 2008/2009 academic year, the deadlines for application forms were:

  • Friday 25 April 2008 for new and continuing students who choose not to supply financial information on their application
  • Friday 30 May 2008 for students continuing current courses and
  • Friday 27 June 2008 for new students starting courses between 1 September 2008 and 31 August 2009.

If you miss the guideline there wil be no guarantee that you will receive a payment at the start of term.

Applications will be registered with Student Finance Direct with effect from 12 March 2008. You will receive an acknowledgement to confirm that your application has been received.  Please note that these dates are subject to change.

For applications that have already been received, letters confirming how much a student will be entitled to for September 2008 will be issued by Student Finance Direct.

How to speed up your application

Please send all of your documents to the Student Support office as soon as possible and remember to quote your name and ART ID on all correspondence you send.

Common reasons for delay

  • No Passport or Birth Certificate with Birth Certificate declaration sent with new applications
  • Declaration(s) not signed
  • Supporting income evidence not provided
  • Course information incorrect or incomplete

How to check the progress of your application online

The Student Finance Direct customer portal allows students in England and Wales to access their details online. They can update their customer details, view letters that have been sent to them and view details of scheduled payments.

If you have any queries please contact either the Student Finance Direct Customer Support Office, on 08456 077577.