You can contact us by telephone or you can visit us in person at
one of our customer service centres listed below:
By telephone: 01473 584600
By fax: 01473 253660
By Email:
studentsupport@educ.suffolkcc.gov.uk
Opening time and locations of our service centres can be found
by selecting the required link:
Customer Service Direct
54 Ipswich Street
Stowmarket
IP14 1AD
Opening hours
Monday to Friday: 8.30am to 5.30pm
Saturday: 9.00am to 1.00pm
Customer Service Direct
Mid Suffolk Council Offices
131 High Street
Needham Market
Ipswich
IP6 8DL
Opening hours
Monday to Friday: 8.30am to
5.00pm
Eye Service Centre
Customer Service Direct
6 Cross Street
Eye
IP23 7AB
Opening hours
Monday to Friday: 9.00am to 5.00pm
Closure of One-Ipswich CSD Desk
Please note: The CSD desk that delivers the Student Support
service will close on Friday 24th October. After this date
you will no longer be able to visit the One-Ipswich Customer
Service Centre for Student Support enquiries. If you need to
contact Student Support after this Date please ring 0845 606 6048
(Monday - Friday 08:30 - 18:00 and Saturday (09:00 - 13:00).
Customer Service Direct desk
one-ipswich Customer Services Centre
Town Hall
Ipswich
IP1 1DH
Opening hours:
Monday, Tuesday, Thursday and Friday: 9.00am to 5.00pm
Wednesday: 10.00am - 5.30pm
Reception
New Shire Hall
Raingate Street
Bury St Edmunds
IP33 1RX
Opening hours
Monday to Friday: 8.30am to 5.30pm
Sudbury Town Council
Town Hall
Old Market Place
Sudbury
CO10 6TL
Opening hours
Monday to Thursday: 9.00am to 5.00pm
Friday: 9.00am to 4.30pm