1. Frequently asked questions

How do I find childcare that meets my needs?

First ask yourself 'what are my needs?' Write down:

  • The times that you would like the childcare. This may depend on your working hours.
  • If you want childcare near your home, or your child's intended school, or if you want it near where you work or study
  • What sort of person you want to look after your child - what you expect them to be like and what you would like to find out about them
  • What sort of place you want them to be in -, someone else's home, in a shared building or a purpose-built building
  • If your child is old enough ask her or his opinion.

What do I look for?

Then find out what sort of childcare might meet your needs and wishes. Ask yourself:

  • Which meets my needs most closely?
  • Which would meet the particular needs of my child?
  • Which do I feel most comfortable about?

What are the key ingredients of good childcare?

No matter what type of childcare you consider, look for these four basic ingredients:

  • a safe, environment where you child can learn through play
  • the opportunity for your child to form stable relationships with caring adults and other children
  • adequate stimulation that is appropriate to your child's age
  • an enjoyable experience for you child

How do I find childcare?

Once you have narrowed your search down to one or two types of provider find out if there are any in your area. Or you can search for childcare on line now at: www.parents.info/suffolk Or alternatively call the Suffolk Families Information Service on 0845 60 800 33 and talk to one of our operators. They will give you free independent advice

How should I contact a childcare provider?

Once you have contact details of some childcare providers give them a call. Sounds simple - but this can be the hardest bit for some parents: Have a list of questions to ask the childcare provider beside you when you make the first phone call. Think about:

  • How you introduce yourself?
  • The most important things you want to ask them?
  • What questions you will ask about money and how much you will have to pay
  • What else you want to know before you decide to visit them

These questions concern most parents and the best advice is to be prepared. The most important thing to do is to arrange to visit the childcare provider.

How do I arrange to visit a childcare provider?

Once you have contacted a few childcare providers arrange to visit two or three that you like best.

The most important thing is to take your child with you. You are going to trust someone with your child's well-being and you need to know what they are like, if they measure up to your standards and if you can see your child being happy with them.

It is only by visiting and comparing different providers that you will be able to make a good choice.

What if they don't want me to visit?

If a childcare provider does not seem keen for you to visit, please phone the Suffolk Families Information Service on 0845 60 800 33 so we can understand why.

Any suitable childcare provider will expect you to check them out.