Contact us

It's your money, help us spend it wisely.

To help us use your money on delivering frontline services please try to complete your transaction via our website. A full list of all the transactions you can do online is available here. If you need help in using our website please visit our help page.

Public enquiries

Suffolk County Council public enquiries: 08456 066 067 (Monday to Friday 8:30am to 6:00pm, Saturdays 9:00am to 1:00pm)

Suffolk County Council payments line: 0845 303 9482 (open 24 hours a day 7 days a week)

Other contact numbers

  • Adoption 0800 389 9417
  • Childcare Information 0845 60 800 33
  • Community Learning and Skills Development
    0845 603 7197
  • Community Safety 08456 066 067
  • Council TaxContact your district / borough council
  • Customer First (freephone) 0808 800 4005
  • Customer Service Direct
    Suffolk County Council's call centre 08456 066 067
    Open Monday - Friday 8:30am to 6:00pm
    Saturday - 9:00am - 1:00pm
  • Emergencies, social services 0808 800 4005
  • Families Information Service 0845 60 800 33
  • Fire and Rescue Service 01473 260588
    (in an emergency, dial 999)
  • Fostering 0800 328 2148
  • Highways 0845 6066171
    Emergency out of hours number 01473 433444
  • Emergency out of hours number 01473 433444
  • Housing Contact your local / borough council
  • Household Waste Sites 08456 066 171
  • Jobs and Careers Advice 08456 014 412
  • Joint Emergency Planning Unit 01473 265321
  • Libraries 01473 584563
  • Parking Contact your local / borough council
  • Local Government Pension Scheme 0845 6053000 (pensions@csduk.com)
  • Planning Contact your local / borough council
  • Procurement See business webpages
  • Public Rights of Way 0845 606 6067
    (you can view the website for more info)
  • Public Transport Timetable Enquiries
    Traveline 0871 200 2233
  • Record Offices
    Bury St. Edmunds 01284 741212
    Ipswich 01473 263910
    Lowestoft 01502 674680 
  • Recycling and Refuse Collection
    Contact your local district/borough council
  • Registration of Births, Deaths, Marriages and Civil Partnerships
  • Bury St. Edmunds 01284 741222

  • Woodbridge 01394 387876
  • Stowmarket 01449 612054
  • Ipswich 01473 583050
  • Sudbury 01787 314050
  • Lowestoft 01502 528160
  • Safeguarding 0808 800 4005
  • School Admissions 08456 000 981
  • School Transport 08456 066 173
  • Student Finance England 0845 300 5090
  • Social Care Customer First (freephone) 0808 800 4005
  • Trading Standards (Consumer Direct) 08454 04 05 06
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  • If the service you require is not listed, please contact the Customer Service Direct call centre number on: 08456 066 067

Council Offices

Our head office address is:

Suffolk County Council
Endeavour House
8 Russell Road
Ipswich
IP1 2BX

To find other council offices please use our "find my nearest" interactive map.

How to get to

Other contact details

Media enquiries

If you are a member of the press or have a media enquiry please see our contact us page within the media centre. You can also view information on some of the photos used on our site here.

Translation services

If you need help to understand this infomation in another language please call 08456 066 067.

If you would like this infomation in another format, including audio tape or large print, please call 08456 066 067.

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