About Public Consultation

Consultation and Engagement Guidance

At a strategic level, Suffolk County Council consults with residents, businesses, partner agencies, and staff to inform its corporate policies and priorities. Consultation enables us to identify trends and emerging challenges, to plan the allocation of resources, and to measure the success of improvements we have implemented. Consultation at a local level helps us to identify the needs and expectations of specific groups so that we can incorporate these into the way our services are planned and delivered.

Consultation and Engagement Guidance (PDF, 1 Mb)

The Guidance sets out Legislation & Government Guidance, including the new duty to involve, as well as Suffolk County Councils approach to this area of work. In addition it includes Guidance, tools and techniques on undertaking consultation and engagement activity.

The guidance also recognises the tailored approaches currently undertaken by individual directorates within the authority and includes examples of best practice case studies from each area of the authority.

Links to other consultation and involvement strategies: