Telecare and Assistive Technology in Suffolk

What is Assistive Technology/Telecare?

Assistive Technology/Telecare consists of equipment and services that support your safety and independence in your own home. Equipment can include detectors or monitors, (eg motion or fall detectors) often linked to a community alarm system, that trigger a warning at a central centre that can be responded to within a defined timescale.

Stand alone equipment includes door exit sensors, pressure mats and medication dispensers etc.

The aim of Assistive Technology/Telecare

The aim of Assistive Technology/Telecare is to help people to live at home by reducing levels of risk, helping people feel safer and more secure, enabling people with memory problems and supporting relatives and Family Carers.

Telecare equipment available includes pressure mats, smoke detectors, flood and falls detectors, medication dispensers, bogus caller buttons etc and may be provided at no charge from 21 July 2008 to 22 July 2009 if eligible.

How do I access the service?

Contact Customer First on 08456 023 023 or call the Telecare Provider for your area:

Suffolk Coastal District Council Area                        
Assist and Assure
Flagship Housing Group
Tel: 01362 696175


All other Areas of Suffolk

SeniorLink Eldercare LLP
Tel: 08456 066445

The Independent Living Centres to Suffolk offer professional advice and the ability to view Telecare and other equipment:

The Wren Independent Living Centre
7 Wren Avenue
Ipswich
IP2 0TJ
Tel: 01473 686804
The Waveney Centre for Independent Living
161 Rotterdam Road
Lowestoft
NR32 2EZ
Tel: 01502 405454

The West Suffolk Disability Resource Centre
Papworth House
4 Bunting Road
Moreton Hall Estate
Bury St Edmunds
IP32 7BX
Tel: 01284 748888

 

The Disabled Living Foundation's telecare website, 'Telecare made easy', provides advice and information about telecare equipment, including case studies

The Assistive Technology/Telecare Board is a partnership between:

  • Suffolk County Council
  • Health
  • The Borough / District Councils
  • Police
  • Fire
  • Ambulance Services
  • Housing Associations
  • The Voluntary Sector
  • Family Carers
  • Individual Users
  • Community Alarm Providers
  • Private sector

working in partnership to support people who have a disability, are elderly or are vulnerable in their own homes within their community in Suffolk.

Personal Alarm Services available in Suffolk
Assistive Technology/Telecare leaflet (PDF, 192Kb)