Probably more traditionally known as ‘Meals on Wheels’, Suffolk
County Council provides a meal service for people assessed as
needing this support. The assessment is not based on a person’s age
but ability to shop and prepare meals for themselves.
The community meals are nutritionally balanced to meet the
National Association of Care Catering’s (NACC) Recommended
Standards for Community Meals. Cultural, religious and therapeutic
requirements can be catered for.
Two services are available
Frozen delivered meals
The frozen delivered meals service is currently provided in
partnership with the WRVS, who trade under the name of Choices,
this is the first option for community meals. It is a more flexible
service, as Customers can choose from a wide selection of meals.
Meals can be re-heated and eaten at a time of day which is suitable
to them. Microwaves and freezers are provided free of charge on
loan where required. Meals may be selected to cover 7-days a
week, they are delivered on a fortnightly basis.
Choices also provide a private service for people who would like
to have the meals but do not meet the assessment criteria.
Payment for meals: Currently the charge for
a frozen main meal and dessert is £2.85. Payment can be by cash,
cheque, invoice or direct debit on request.
Hot daily delivered meals
Meals are delivered on a daily basis at lunchtime, this can
range between 11.45am and 1pm. Delivery will be on the days
identified during the assessment process. The WRVS currently
re-heat and deliver the majority of these meals, on behalf of
Suffolk County Council.
Further general information about the WRVS and the services they
provide can be found by visiting the
WRVS website.
Payment for meals: Currently the charge for a main meal and
dessert is £3.35. Payment can be by cash, cheque, invoice or on
request by direct debit.
Customer First will require the following information to arrange
a meals service:
- the person’s date of birth;
- address, including postcode;
- telephone number;
- next of kin;
- details of their social worker if applicable;
- G.P details;
- any dietary requirements including food dislikes.
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Information about the WRVS Choices frozen meals service:
The WRVS is currently contracted by Suffolk County Council to
provide a frozen meal service to customers who are able to reheat
their own meals.
Please see attached documents for brochures detailing the frozen
meals service to both Suffolk County Council referred/assessed
customers and for Private customers, also for copies of the menus
for both services.