Direct payments

Direct payments are probably the most exciting change to have taken place in recent years in the way that social care services are provided.

Instead of social care teams arranging care, payments are offered to people who meet the criteria for receiving care from the Suffolk County Council. They can arrange the care themselves, either by employing help directly or by buying in services from a home care agency. With direct payments, day-to-day control of the money and care package is passed to the person needs it, who has the strongest incentive to ensure that it is spent properly on the necessary services.

However, if people do not want a direct payment, services will be arranged for them by a social care team instead.

Direct payments can be used for any community care service, apart from permanent residential care. The amount of money given will depend on the assessment of need, and will be directly related to the amount of care that would be provided by Suffolk County Council social care services.

More information

Please choose the most helpful version of the leaflet for you:

DPTakeControl75100 Take control: a quick guide to direct payments (PDF, 431Kb)
EasyGuidetoDirectPayments75100 Direct payments - easy read format (PDF, 511Kb)
Image1 Direct payments - for mental health service users (PDF, 780Kb)
Bengali75100

Bengali

Direct payment - a guide in Bengali (PDF, 471Kb)

   

Access to the direct payments service

The aim of the government is to increase people's independence, by giving them choice and control over how their care needs are met.

Everyone who is assessed as being eligible for care from Social Care Services should be offered a direct payment, with a very few exceptions. Even people who do not have the ability to understand direct payments in depth should be able to have them provided that they have adequate support. There is more information about this service in this leaflet.

Some people are not able to access direct payments because they are subject to certain mental health or criminal justice legislation:

  • people detained under mental health legislation who are on leave of absence from hospital;
  • conditionally discharged detained patients subject to Home Office restrictions;
  • patients subject to guardianship under mental health legislation and those covered by the new power of supervised discharge;
  • people who are receiving after care or community care which constitutes part of a care programme initiated under a court order;
  • people serving a probation or combination order requiring them to undergo treatment for a mental health condition or for drug or alcohol dependency.

Information for Suffolk County Council staff

Useful web sites

departmenthealthlogo    Department of Health Direct Payments information

NCILlogo50150    National Centre for Independent Living

suffolkindependentliving    Suffolk Independent Living

SIL information leaflet (PDF, 3.2Mb)