Supporting
Families
Vision
To support people with (learning)
disabilities to lead the life they
choose.
Our Goals and
Values
- We will support people to be more
independent, meet their dreams and aspirations and be included in
society
- We will support people to access
training, education and learn new skills
- We will enable people and their
family carers to have more choice and control over the support they
receive and the things they want to do in their lives
- We will support people to live the
life they want in the home they choose and feel safe in their
community
- Our staff will work to ensure
dignity and respect for our customers
- We will work flexibly to meet the
customers needs and respond to how the customer wants to be
supported
- We will work alongside people in
their local community and help to develop new and accessible
opportunities
- We will provide services that are
affordable and value for money
- We will respond to the needs of
family carers and support them to maintain their 'carer'
role
- We will support families to become
more resourceful and resilient to reduce the need for social work
interventions
Supported
Living
Trained
and experienced staff committed to person centred principles
supportining people to live in their own homes; helping them
to develop and maintain appropriate skills; manage finances
and correspondence; and maximise their
independence.
Community Access and
Participation
Identifying appropriate community-based facilities,
resources and opportunities developing and / or creating new
community-based opportunities - particularly in more rural
Suffolk.
Assisting people to;
- plan / experience taster
sessions
- develop their personal support
plan
- access community based
opportunities
- move out of building based
services
- become volunteers and contribute to
their local community
Respite and
Breaks
Broad
range of breaks options to include;
- overnight stays in CQC registered
residential respite accomodation (note: this can include a level of
tea visits and short stays which do not include overnight bed
use)
- supporting people on mini-breaks,
day trips, holidays
- supporting people on an outreach
basis in their own homes and/or to pursue their personal interests,
hobbies and activities
- drop-in or social club activities
provided from community hubs
- option for mixed support package
including a range of the above options
Outreach
Support
Floating Support - preparing people to move away from the
family home, residential setting or existing living situation into
their own home (e.g. tenancy, shared ownership, owner occupation
etc).
Community Access - funded through Personal Budgets to
provide Support Assistants to assist people as appropriate to
pursue their planned activities / outcomes. Crisis support to
people in their own home as part of planned respite for families or
through emergencies (this could also include a 24 hour 'response
service'
approach).
Day Services
via
Accessible Community
Hubs
Community Hubs
would not only provide a base from which local supports could be
administered and/or accessed, but also facilitate a broad range of
specialist activities/needs as expressed by individuals and their
family carers. Activities might include;
- support people's individual
commnication skills
- promote and support healthier
lifestyles
- multi-sensory
environments/equipment
- individual or group work to pursue
hobbies and general interests (e.g. arts, crafts, horticulture,
recycling, cooking, IT)
- social skills and learning
opportunities
- daytime respite for people who are
ageing
- drop-in and/or social
clubs
Crisis
Intervention
Outreach support to assist people to remain in their
own homes at times of crises/emergency.
Short term emergency placement in residential respite
accomodation.
Information, Advice and
Signposting
Underpinning all the above services, by for example,
displaying appropriate resource information at community hubs
and other buildings and directing customers to other agencies
/ services / resources.
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To access any of the above services,
individuals will need to have a Community Care Assessment, this can
be accessed by Customer First 0808 800 4005. Individuals will need
to meet the fair access to care
criteria.
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