Welcome to the part of this web site that tells you about adult
services for people with learning disabilities.
There are lots of exciting changes happening in Suffolk at the
moment, which will make a real difference to the lives of people
with learning disabilities and their carers.
This page tells you how adult services fit in with
other services.
The new Adult and Community Services Directorate are working to
make services easier for all people to use. This is called
“Universal Services”. Our job is to assess and meet the needs of
people in greatest need who have the severest difficulties.
Anyone who comes to Adult Services for help will have a Community
Care Assessment. This may be straightforward or more complicated
depending on the person’s issues. A person’s access to any of
the services described below depends upon whether they meet the
Fair Access to Care and
service eligibility criteria.
Services now
There is a wide range of services purchased or provided by Adult
and Community Services, which falls roughly into 4 main areas:
Useful Numbers
Customer First: 0808 800 4005
An initial point of contact for all social care
enquiries
NHS Direct: 0845 4647
24 hour telephone service giving confidential nurse advice
and health information
CQC: 03000 616161
The Care Quality Commission
(formerly
CSCI)