Assistive Technology/Telecare Services

The aim of Assistive Technology/Telecare

The aim of Assistive Technology/Telecare is to help people to live at home by reducing levels of risk, helping people feel safer and more secure, enabling people with memory problems and supporting relatives and Family Carers.

What is Assistive Technology/Telecare?

Assistive Technology/Telecare uses modern technology to support individuals and Family Carers in their own homes.

There is a broad range of services and equipment available that can be tailored to individual need such as Falls Detectors, Low Temperature Sensors, Movement Sensors, Eplilepsy Sensors and Carer Pager Alerts.  These services can be linked to a community alarm system, which is monitored at a central centre. 

Telecare equipment available includes pressure mats, smoke detectors, flood and falls detectors, medication dispensers, bogus caller buttons etc. A more comprehensive list of equipment can be found here.

If you have needs which are not met by the services listed, please contact Customer First or the provider for advice on their services.

How do I access the service?

  • For Individuals who are New Referrals or not open to a Case Responsible Person - refer to Customer First on 0808 800 4005.
  • For Individuals who are Open to a Case Responsible Person – refer to the Area or Hospital based Team.
  • Or contact the provider for advice on their services.

Community Alarm and Assistive Technology/Telecare Services are also available for individuals and Family Carers to purchase themselves; please contact the provider direct.

Further Resources

The Assistive Technology/Telecare Board is a partnership between:

Working in partnership to support people who have a disability, are elderly or are vulnerable in their own homes within their community in Suffolk.

Launch of Assistive Technology/Telecare in Suffolk