Referral and assessment

Referral and assessment

This section of the Good Practice Guide provides information and links to relevant procedures and guidance with regard to:

For further information about related policies and procedures, please email: goodpracticeguide@suffolk.gov.uk

Thresholds guidance

Meeting the Needs of Children and Families in Suffolk: Social Care and Common Assessment Framework Thresholds Guidance is currently available as a 'working draft' and is intended to assist professionals within the Suffolk children’s workforce to identify suitable responses to needs and issues that they encounter amongst the children, young people and families they are working with.

Information sharing

Suffolk Information Sharing Charter ( PDF 192Kb ) is the agreement within the Children's Trust Partnership regarding sharing information. Consent to share information ( 25Kb ).This form is to be used to record the agreement of families and children (as appropriate) to sharing personal information with professionals in connection with referral for and provision of services.The government Information Sharing Guidance ( PDF 1.2Mb ) provides further information for practitioners and managers to sharing information legally and professionally. 

Common Assessment Framework

The starting place to assessing emerging additional needs within children and young people is the Common Assessment Framework. The Common Assessment Framework (CAF) is a key part of delivering frontline services that are integrated, and are focused around the needs of children and young people. The CAF is a standardised approach to conducting assessments of children's additional needs and deciding how these should be met.  It is expected that most referrals to Children’s Social Care Services will be supported by a completed Common Assessment. 

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Making a referral for a Children's Social Care Service

**NEW**  Download:   New Multi-Agency Referral Form

Children’s Social Care Services have introduced a new Multi-Agency Referral Form as a part of our drive to better support practitioners in providing good quality and relevant information in a referral. This will assist the Integrated Access Team to effectively make an initial consideration of the information received and ‘triage’ referrals and to provide a timely and appropriate response. This will mean referrals requiring an assessment by children’s social care will be forwarded quickly to the relevant team.

All other referrals will receive an appropriate response ranging from targeted services delivered through the Common Assessment Framework, using the Team Around the Child (TAC), to the provision of information advice and guidance. We have produced some answers to what we believe will be the Frequently Asked Questions about the new referral form.

To support practitioners in considering the most appropriate response to additional unmet needs and whether or not a referral to children’s social care is appropriate, thresholds guidance is being developed. It is currently available as a working draft whilst consultation continues with partners through the Safeguarding Children Board.

This flowchart for professionals who wish to make a referral for a social care service shows the process professional workers should follow and the requirements for sharing information if a child or young person may need additional services, including where there are urgent welfare concerns.

“What to do if you’re worried a child is being abused” gives further information, from the Department for Children, Schools and Families, about making a referral. The full safeguarding policies and procedures are found on the Suffolk Safeguarding Children Board website.

Information about the Emergency Duty Service for making an urgent referral out of office hours which cannot wait until the next working day

The Children In Need, Policy, Principles and Guidance ( PDF, 270Kb ) gives the requirements for working with Children In Need under the Children Act 1989

The interagency flowchart for responding to the needs of young carers
See below for some tools to contribute to the assessment of young carers.

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Responding to referrals which are received in Children's Social Care teams

 This Referral and Initial Assessment flowchart ( PDF,38.45KB) gives the process for responding to and recording referrals received in social care teams and carrying out Initial Assessments for best outcomes and performance. See below under Assessment for more guidance about Initial Assessment.

Guidance for Social Care Managers and Duty Managers in dealing with referrals of children about whom there are concerns from Suffolk Police ( PDF 23KB ).This guidance should be used in conjunction with the Referral and Initial Assessment flowchart 2009  

Where correspondence is received concerning a child or young person the Policy for handling Correspondence (PDF, 27KB) and the Log for recording correspondence (excel document) should be used.

The Procedures for Children’s Social Care to Provide Feedback to Referrers should be followed when informing agencies, members of the public and family members who have made a referral, of the decision made by Children’s Social Care following consideration of the referral.

The following letter templates can be used when providing this feedback to agencies:

  • Letter 1: To be used when other services have been signposted
  • Letter 2: To be used where onward referral should be made to CAF Panel/ Integrated Teams
  • Letter 3: To be used when services will be provided under Child In Need Procedures( s17 Children Act 1989)
  • Letter 4: To be used when an Initial Child Protection Conference is Planned
  • Letter 5: To be used when there are any other circumstances for feedback

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Assessment of need in Children's Social Care Services

Assessment of need following referral will be undertaken according to the flowchart above and  Assessment Framework: Inter agency Protocol and Guidance ( PDF, 162Kb) and clearly recorded on the Integrated Children's System ( ICS) on Carefirst 6.

The Initial Assessment guidance sets out the requirements and standards for carrying out an effective initial assessment for best outcomes for the child. 

The Core Assessment Guidance  sets out the requirements and standards for carrying out an effective core assessment for best outcomes for the child.

This Assessment Quality Checklist is to be used by managers before authorising an initial or a core assessment

Here is full government guidance on using the Assessment Framework and its scales and questionnaires.

A chronology ( PDF, 35Kb ) is an important tool in assessment. One should should be started once an Initial Assessment is completed and there is a decision to provide social care services. This At a Glance Guide ( PDF, 30Kb ) gives guidance about completing chronologies

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Assessment in specific circumstances
 
Assessing pre-birth
The template for assessment before birth is part of the Integrated Children's System ( ICS ). Further guidance is available from the Suffolk Safeguarding Board

Assessing neglect
The Graded Care Profile ( PDF, 80Kb ) is a multi-agency and multi purpose assessment tool especially useful for assessing and re-assessing neglect. These are the instructions for use ( PDF 46, Kb) and further guidance and information ( PDF, 34Kb )
Here is additional practice guidance on assessing and monitoring where emotional abuse and neglect occur together ( PDF,113Kb )

Assessing young carers
Assessments of young carers must always be holistic and caring roles must never be seen in isolation. These tools from the Princess Royal Trust for Carers can contribute to assessment by helping to determine the impact of caring on the child's health and development.

Unaccompanied asylum seeking children
Arrangements for assessment of unaccompanied asylum seeking children are dealt with by the County Asylum and Private Fostering Team as outlined in the guidance (PDF, 20Kb).

Page Owner: Sue Glazer   Last updated: 21 February 2011