Referral and assessment

This section of the Good Practice Guide gives procedures and guidelines for:

  • Making a referral for a Children's Social Care Service,including urgent referrals
  • Responding to referrals which are received in the Children's Social Care teams
  • Assessment of need in Children's Social Care Services including specialist assessments 

Making a referral for a Children's Social Care Service 

This flowchart for professionals who wish to make a referral for a social care service shows the process professional workers should follow and the requirements for sharing information if a child or young person may need additional services, including where there are urgent welfare concerns.
The  Referral form for a social care service is now combined with the Common Assessment Framework ( CAF ). Follow the guidance on the front of the form to carry out a Common Assessment Framework or to make a referral to Children's Social Care Services, including an urgent referral. 

“What to do if you’re worried a child is being abused” gives further information, from the Department for Children, Schools and Families, about making a referral. The full safeguarding policies and procedures are found on the Suffolk Safeguarding Children Board website.

The Children In Need, Policy, Principles and Guidance ( PDF, 270Kb ) gives the requirements for working with Children In Need under the Children Act 1989

Here is further information about The Common Assessment Framework ( CAF ) in Suffolk

Responding to referrals which are received in Children's Social Care teams

This Referral and Initial Assessment flowchart ( PDF,38.45KB) gives the process for responding to and recording referrals received in social care teams and carrying out Initial Assessments for best outcomes and performance.   

Where correspondence is received concerning a child or young person the Policy for handling Correspondence (PDF, 27KB) and the Log for recording correspondence (excel document) should be used.

Assessment of need in Children's Social Care Services

Assessment of need following referral will be undertaken according to the flowchart above and  Assessment Framework: Inter agency Protocol and Guidance ( PDF, 162Kb) and clearly recorded on the Integrated Children's System ( ICS) on Carefirst 6. This is a Quick Guide to Core Assessments in Suffolk 

Here is full government guidance on using the Assessment Framework and its scales and questionnaires.

The Referral and Initial Assessment Checklist, (PDF, 49Kb) should be completed by the social worker and countersigned by the manager.

A chronology ( PDF, 35Kb ) is an important tool in assessment. One should should be started once an Initial Assessment is completed and there is a decision to provide social care services. This At a Glance Guide ( PDF, 30Kb ) gives guidance about completing chronologies

Assessment in specific circumstances
 
Assessing pre-birth
The template for assessment before birth is part of the Integrated Children's System ( ICS ). Further guidance is available from the Suffolk Safeguarding Board

Assessing neglect
The Graded Care Profile ( PDF, 80Kb ) is a multi-agency and multi purpose assessment tool especially useful for assessing and re-assessing neglect. These are the instructions for use ( PDF 46, Kb) and further guidance and information ( PDF, 34Kb )
Here is additional practice guidance on assessing and monitoring where emotional abuse and neglect occur together ( PDF,113Kb )

For further information and guidance about assessment, particularly in specific circumstances go to the Family Support Practice Network webpage
or consult "The Child's World" Edited by Jan Horwath published by DOH 2001. Copies are available from Suffolk Libraries.