Quality Assurance in Suffolk Children and Young People Service
(Social Care)
This page gives information about Quality Assurance and how it
is carried out in Suffolk to contribute to improving outcomes for
vulnerable children, young people and their families
The
Suffolk Quality Standards (PDF, 48Kb) define good practice and
make explicit what is expected when providing a social work service
to children, young people and families. They are based on
evidence about the elements of practice which are likely to lead to
quality services and positive outcomes for children, young people
and their families and carers. They are intended to be used
for all aspects of Quality Assurance including audit, supervision,
case reviews and customer care.
The
Supervision
Audit Tool ( PDF 37Kb) is for supervisors to use with
practitioners to ensure cases remain outcomes focused and are
appropriately managed.
NB The supervision audits replace the Three Month Summaries
which are no longer required.
The
Audit
Cycle Flowchart (PDF, 22Kb) describes the Themed Audit process
in Suffolk and the main areas of practice which are included.
Auditing
in Suffolk - a guide for staff (PDF, 47Kb) gives
information about how the Themed Audit programme works in
Suffolk, including roles and responsibilities and some Frequently
Asked Questions.
Best
Practice in Audit (PDF, 51Kb) is an introduction to audit
for new auditors.
Ofsted is the government body responsible for inspecting and
reporting on the standards in social care and for making
recommendations for improvement. Information and
reports, including the report of the Joint Area Review which
carried out in Suffolk in 2007, can be found
at www.ofsted.gov.uk
County Overview Audit Reports
These are
anonymised reports of audits undertaken in Suffolk. They contain a
summary of the audit, the key findings and the recommendations
and plans for further action:
Carrying out research or surveys involving service
users in Suffolk
Any form of research commissioned by or in conjunction with Suffolk
County Council, which involves children, service users or
vulnerable groups must be agreed beforehand
with
Suffolk Research Governance ( PDF, 137kb ) using
this
application
form (PDF, 93kb) to ensure it complies with ethical standards."
Research" includes long or short term research, student projects or
dissertations, service evaluations, audits of practice
or other survey or
questionnaires.