Supported housing - policies, protocols and guidelines

Contact:

John Lambert - Development Officer: Special Projects with Adult and Community Care Services
Email: john.lambert@socserv.suffolkcc.gov.uk

picture of part of a door

Developing innovative services for Suffolk people

**Suffolk Supported Housing Standards:**
	Supported Housing services in Suffolk are expected to adhere to these Standards, (PDF, 627kb) which were agreed between District/Borough Housing authorities, Suffolk Social Care, Suffolk Health, support provider agencies, service user reps and landlords in 1999. Model Operational Policy (PDF, 32kb) This is intended to the basis by which services inform all interested parties (including prospective tenants) as to the nature of the service and how it will be managed. Each service should have its own Operational Policy and this model highlights the areas that should be covered.

Please contact Supporting People (external site) for details of process and:

what is currently in development;
what is the current need for new service development; and
what is the process for developing supported housing services in Suffolk.

**Design and Management Guides**
	These documents give details of Design and Management Guides for different types of supported housing in Suffolk. These guides have been drawn up and agreed through multi-agency Housing Task Groups. Young people with dementia (PDF, 228kb) Very sheltered housing (PDF 1,235kb) Extra care/functional mental health needs (PDF, 457kb) Extra care/dementia (PDF, 334kb) Sensory specification (PDF, 25kb) Wheelchair standard (PDF, 82kb) Mental Health Design and Management Guide (PDF, 103Kb)

**County Allocations Policy**
	This policy is the agreed way in which vacancies in supported housing services in Suffolk are allocated. (PDF, 37kb) It was originally agreed through the Suffolk Housing Officers' Community Care sub-group, and has been endorsed by District/Boroughs, Adult Care and Supporting People. A separate version has been adopted for services specifically developed for Care Leavers. (PDF, 29kb)

**Furniture and equipment grants**
	These documents give information about funding available to assist service users furnish their housing. Furniture and equipment grant explanatory letter (PDF, 48kb) Furniture and equipment grant documentation (PDF, 134kb)

**Developing new services using Project Teams**
	New supported housing services in Suffolk are developed by Project Teams using these guidelines (PDF, 29kb) Checklist for Project Teams developing supported housing services (PDF, 88kb)

**Joint Advisory Groups**
	This gives the agreed Terms of Reference for Joint Advisory Groups, (PDF, 50kb)which oversee the operation of supported housing services

**Adaptations Protocol**
	These documents show what has been agreed between Districts/Boroughs, Adult Care and housing associations in Suffolk on how requests for adaptations can be dealt with consistantly across the County. Adaptations protocol (PDF, 217kb) Adaptations monitoring form 3 (PDF, 60kb) Adaptations monitoring form 4 (PDF, 43kb) Adaptation appendix 5 (xls, 21kb) Adaptation leaflet (PDF, 40kb)

**Public Services Agreement (PSA) 2002 - to assist older people living at home**
	This document shows what was agreed in the 1st Public Services Agreement between Suffolk County Council and the Government (PDF, 455kb)

**This is the agreed process for communicating housing needs from hospital to the relevant housing authority:**
	Hospital Discharge - Mental Health (PDF, 220kb)

**This leaflet is for people with learning disabilities, their families, other carers and workers:**
	Help with somewhere to live (PDF, 29kb)

Supported housing